Desktop Support - Santa Clara, United States - Pyramid Consulting, Inc

    Pyramid Consulting, Inc
    Pyramid Consulting, Inc Santa Clara, United States

    3 weeks ago

    Pyramid Consulting, Inc. background
    Technology / Internet
    Description

    Immediate need for a talented Desktop Support. This is a 06+ Months Contract opportunity with long-term potential and is located in Santa Clara, CA(Onsite). Please review the job description below and contact me ASAP if you are interested.

    Job ID:

    Pay Range: $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

    Key Responsibilities:

    • Develop a technical understanding of corporate IT environment so you can effectively support our users.
    • Answer to local and remote users' configuration questions and other requests, helping them to solve problems.
    • Work together with site managers and developers to guarantee an efficient IT environment for our SW engineers.
    • Work to automate maintenance tasks.
    • Develop solutions which empower users to solve problems on their own and document the solutions.
    • Help to plan HW and SW allocation ahead of time, especially for new employees.
    • PC/Laptop refresh machine build with Admin duties.
    • Picking up Global IT Desktop tickets
    • Office move installing Client, phones, Monitors, the move, meeting room TVs setup, support
    • Check/refurbish/reimage/proactive check a dozen user laptops
    • Supervising 3rd party vendors
    • Define mobile contract needs
    • Procurement duties.

    Key Requirements and Technology Experience:

    • Windows laptop administration and problem solving.
    • Windows desktop environments such as Windows 11, Client, Office 365, Duo, Cisco VPN.
    • Microsoft Autopilot.
    • TCP/IP networking setup and solutions to common configuration problems.
    • DNS, NIS, and DHCP administration.
    • Jam F and Intune.o Fluent English Speaker.
    • A passionate dedication to providing excellence in IT support to your users.
    • User application experience in a PC and mobile environment.
    • Good all round user support in a global office environment.
    • Be familiar with a ticketing system for user requests.
    • Have great personable skills and a good communicator.
    • Someone who is helpful with a can do attitude.
    • Always willing to learn new things and willing to learn from mistakes.
    • Good organization and communication skills.

    Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.