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Outbound Call Center Rep - Warminster, United States - Vertical Screen
Description
About Us:
Vertical Screen is one of the world's leading applicant screening firms.
Operating through three subsidiaries Business Information Group, Certiphi Screening and Truescreen, as well as a sister-company, Fieldprint we serve the largest and most respected organizations, institutions, corporations, and government entities worldwide.
Vertical Screen is at the forefront of the applicant screening industry. We design innovative technology that delivers accurate, timely results to our clients. Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.Job Description:
Are you interested in research and investigative services? Do you enjoy being on the phone and performing independent computer work? Would you like to work in the background screening industry? If so, this is the job for you
At Vertical Screen, Inc., we perform background checks so our clients job applicants can get hired. As a Verification Researcher, you will be an important part of this process
We are looking for detail-oriented researchers to investigate the employment and education histories of our clients job applicants.
These verifications take place in a unique call center environment, where researchers make outbound calls without any sales or solicitation involved.
Other job duties include reviewing and evaluating documentation and information needed for the background screening process and maintaining and documenting detailed notes in system regarding correspondence with applicants.
Responsibilities:
Verify education and employment history as well as conduct reference interviews
Conduct research via outbound calls, fax, email, internet and online database searches
Master the proprietary software to accurately transcribe verified information and notes
Meet pre-established production goals
Required Skills:
Must be able to work in a fast paced, inbound/outbound call center environment
Ability to multitask
Strong attention to detail
Ability to efficiently operate and navigate a computer and internal software
Excellent verbal and written communication skills
Must be proficient in Microsoft Office
Education:
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits:
Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
On-site Employee Gardens - plants & flowers provided
RushBus scheduled service from Septa Bus Route 22 and Regional Rail
Employee referral bonus program
Discounts through partnerships & neighborhood business programs
Additional Information:
All candidates are subject to a drug test and a background screening.
EOE M/F/Disabled/Veteran
