Lead Massage Therapist - Vail, United States - The Sebastian Vail

Description

Job Description

Our Company:

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our Property:

There's no better place to ski and no better place to stay than The Sebastian – Vail. Vail's premier hotel and Private Residence Club features impeccable amenities amid the unadulterated surroundings of the White River National Forest. Our staff at The Sebastian – Vail make the most of all four seasons in Vail Valley, with year-round outdoor sports and a thriving arts and entertainment scene.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

SUMMARY:

Responsible for performing massage, body treatments, and assisting the Spa Manager with the management of the activities and staff of the spa in accordance with protocol and in a courteous and professional manner while exceeding the high standards of the resort.

• Provides professional massage and body treatment services to members and guests and able to uphold all the same functions as a Massage Therapist
• Assists with the scheduling, review and evaluation of the work of massage therapists.
• Assists in the development and implementation of goals, objectives, policies, procedures and work standards for the department; assists with the management of spa budget.
• Assists with the selection, training, and professional development of the therapist staff.
• Ensures resolution of issues and guest satisfaction.
• Assist in developing promotions to grow spa exposure throughout the property, guest, owners and members including spa specific events, participation in property wide events, and daily, weekly, and monthly promotions.
• Make recommendations for supplies, functional and decorative items for the Spa, Pool, and Fitness.
• Assists with the creation of additional menu items (treatment descriptions, protocols, pricing) as needed to expand selection and keep items fresh and appealing.
• Maintains and creates strong interdepartmental relationships with managers and staff throughout the property.
• Assists with essential functions of front desk including scheduling, answering phones, greeting and checking out guests, providing tours, maintaining pool, and fitness area.
• Ensures all team members fully comply with rules and regulations for the safe and effective operation of the facilities.
• Oversees professional products for purposes of inventory, appropriate product usage, and new product selection.

Benefits:

Shared Employee Housing offered $720.95/month, $332.75/paycheck, $21.61/night for double occupancy
General Benefits

• Merchant Ski Pass Program
• Free onsite shift parking
• Free parking onsite 7 days a week for Full Time 40 Hour/Week staff.
• Discounted bus pass for Eagle County & Lake County routes
• Discounted F&B, Spa Treatments & Retail up to 40% off
• 401K with Match
• Paid Sick leave for Part Time & Seasonal Temporary Staff
• PTO for Full Time Year Round Staff, up to 88 hours in 1st year
• Wellness Reimbursement Bonus if worked through full season until ski area closing up to $800 if full time, available to and working through April 30 with at least 600 hours worked from November through April.
• Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance. Low premium medical HDHP Health Plan employee coverage starting at $115/pp with company contribution into H.S.A. Account of up to $1000/year. Family coverage starting at $430/pp with company contribution into H.S.A. Account
• Free onsite Chef prepared employee dining room with hot meals and salad bar
• Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season. Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.

QUALIFICATIONS:

Education and Experience:

High School Diploma/GED with successful completion of a minimum of 500 hours of massage therapist coursework; AND one (1) year of experience performing massage therapy; OR an equivalent combination of education, training and experience.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Must possess a valid Colorado Board Massage Therapist License.

Required Knowledge and Skills

Knowledge of:

• Policies and procedures of the department.
• Vail & Beaver Creek Ski Mountains and the Vail Valley.
• Record keeping principles and practices.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

• Performing massage therapy.
• Determining the nature of customer services and recommending appropriate actions or solutions.
• Providing customer service.
• Communicating effectively in oral and written forms.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

PHYSICAL/MENTAL REQUIREMENTS:

Mobility to work in a massage therapy setting, use standard office equipment; stamina to sit, stand and bend for extended periods of time; agility to perform services over an extended period of time; strength to lift and carry up to 50 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone. Work is subject to exposure to biohazards, chemicals, and solvents.

Our company ("Company") fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace

Note: The Federal Immigration and Reform and Control Act of 1986 requires that a DHS Employment Eligibility Verification "Form I-9" be completed for every new hire and that within 3 business days of beginning work every new hire must present to the employer documentation establishing his/her identity and authorization to work. This federal requirement must be satisfied as a condition of employment.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.