L1 Service Desk Analyst - Sleepy Eye, MN
6 days ago
Job summary
Desktop Technician will provide day to day local/remote desktop support,troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Responsibilities
- Provide first/second level contact and problem resolution for customer issues.
- Work with vendors to remediate complex AV issues as needed.
- Maintain ticket updates for all reported incidents.
Job description
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