Service-Manager-Hudson - Allegiance Fire & Rescue

Description

HUDSON, HUDSON, New York, United States of America
Job Description

Posted Thursday, September 21, 2023 at 4:00 AM
Who is Allegiance Trucks?

Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America.

We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence.

Our team proudly represent the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar and JerrDan and many others.

Why Allegiance Trucks?
When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes:
Competitive starting pay
Flexible Spending Account or Health Savings Account
Life insurance
Parental leave
Paid time off and paid holidays
401(k) with Company match
Encourage and support your continued advancement with additional training

Job Responsibilities for Service Manager:
Primary Responsibilities
Day to day management of a service department that maintains and repairs commercial medium and heavy-duty diesel trucks.
Focus on maximizing uptime of every vehicle while minimizing the overall maintenance and repair costs of our customers.
Oversees a staff of diesel technicians and administrative staff
Able to recognize warranty failures, warranty claims and process of warranty recovery
Manage service requests of commercial truck customers with urgency and professionalism
Develop and manage relationships with vendors and customers
Assist management team in preparing an Annual Business Plan and Budget.
Assist with other projects as needed
Safety and Compliance
Have full understanding of U.S. Federal Motor Carrier Safety Regulations (CFR 396).
Implement procedures as necessary to keep Idealease and contracted customers in compliance with regulations. Stay current with changes in the regulations.
Monitor and manage satisfactory CSA Vehicle Basic scores for all customers.
Inventory and manage process to keep maintenance file documentation of customer and company vehicles in accordance with the U.S. Federal Motor Carrier Safety Regulations (CFR 396).
Develop, communicate, and enforce established company safety policies and procedures.
Certify all technicians for U.S. DOT Annual Inspections, brake inspections, and other maintenance procedures in accordance with the corresponding regulations.
Work with corporate Facilities Manager to ensure facility maintains compliance with local and federal safety and environmental standards
Sales and Customer Relations
Create and maintain positive relationships with all customers.
Investigate and establish course of action for customer maintenance issues and problems.
Department and Personnel Management
Review and compare monthly financial results against the business plan and initiate any corrective action as necessary.
Implement and monitor shop productivity measures.
Create shop environment that assures cleanliness, safety, and customer focus.
Develop, implement, and promote service training.
Assist in collection of past due invoices as needed.
Handle all customer, employee, and vendor issues in a professional and courteous man

Required Skills for Senior Accountant:
Consistent track record of successfully meeting and exceeding sales goals
Minimum high school diploma or GED equivalent required
Minimum 5-7 years of automotive/trucking management experience
Valid driver's license and satisfactory Motor Vehicle Report (MVR). Class B CDL or the ability to obtain if preferred.
Allegiance Trucks is committed to equal opportunity for all employees and applicants.

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

Employment may be contingent upon Allegiance's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

HUDSON, HUDSON, New York, United States of America

#J-18808-Ljbffr