- Understand and execute on HR business processes connected to the scope of HR Shared Services, including those related to compensation, benefits, mobility, payroll and timekeeping
- Complete administrative and support processes in line with defined scope of Shared Services for the US region, and agreed corporate or business policies and procedures (e.g. hire employees onto HRIS system, manage workflows, support organizational changes, etc.)
- Provide functional and technical support for the administration of the HRIS modules and systems (Employee Central, PeopleDoc, AskHR and Paylocity)
- Act as first point of contact for Employees, Managers, and HR for inquiries related to personal data maintenance, payroll questions or errors (and timely resolution), with exceptional customer service mindset and behavior
- Execute HRIS/payroll data changes and solve general questions concerning payroll or HRIS data, resolve questions or issues that require specific HR, payroll or HRIS knowledge, coordinate expert resources, and escalate issues as required to resolve in a timely manner
- Ensure payroll is processed accurately and timely according to the schedule and handle end-user (employee, manager, HR, accounting) troubleshooting and technical support via the electronic ticketing system
- Analyze processes and data to improve the payroll and other Shared Services processes and handoffs to maximize efficiency and effectiveness; ensure documentation of processes is maintained/current and meets the local and global governance requirements
- Collaborate with various local and global stakeholders to deliver to expectations, meet audit requirements, and successfully maintain and improve the payroll process and HRIS modules
- As the subject matter expert in one or more HRIS and related systems, develop and deliver best practices and advise content owners on system configuration, aligned processes and process improvements
- Support ongoing projects such as additional HRIS system deployments
- Act as an escalation point for more complex inquiries and provide guidance to others on these issues
- Provide essential support to address individual needs of HR, employees and managers
- Bachelor's degree from accredited college or university in Computer Science, Business, Human Resources or related field, or equivalent training and experience to demonstrate the required qualifications
- 3-5 years of HR experience, including 1-3 years' experience processing payroll and/or managing HRIS, preferably for multiple groups or entities; shared services experience is desired
- Excellent interpersonal skills, with effective communication skills; positive, customer-focused attitude and the ability to interact with all department levels, including international teams
- Ability to effectively respond to the most sensitive inquiries or complaints, handle sensitive information, and maintain absolute confidentiality
- Strong dependability, judgment and excellent problem-solving skills; reacts well under pressure
- Strong computer skills, including Microsoft Office applications and HRIS (especially Excel, HRIS experience preferred in SAP SuccessFactors and Paylocity)
- Familiar with federal and state payroll laws and maintains expertise in relevant areas
- Certification in Payroll Administration in primary state(s) and/or HRIS certification for relevant systems
- Self-starter who has the ability to quickly absorb new ideas and respond to change, and is resourceful: uses their discretion and judgment to make recommendations to the team
- Strong analytical skills, working knowledge of problem-solving, root cause analysis, and associated solution implementation
- Ability to establish collaborative relationships with HR business partners based on deep system knowledge, professionalism, and dependability
- Experience introducing and/or managing PeopleDoc digital document system is highly preferred
- Experience with SuccessFactors modules (Employee Central, Recruitment, Onboarding, Performance and Goals, Learning Management, Succession Planning, Compensation)
- Experience in Paylocity for HRIS and Payroll or other Payroll Systems
- Experience as a change management advocate
- Technical aptitude, requirements management, and the ability to assess and articulate risk
- Ability to communicate well both with internal employees and third-party providers
- Experience deploying new systems and integrating existing applications
- Strong consulting and communication skills to provide recommendations and options to meet business needs
- Project management experience in a complex stakeholder framework
- The security of working for an international family-owned company
- Tuition reimbursement and a wide range of development opportunities
- Comprehensive benefits package which includes medical, dental and vision
- Competitive compensation and bonus opportunities
- Generous paid time off
- Life insurance and 401(k) savings with company match
- Full-service cafe, fitness center, and health clinic
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HRIS and Payroll Analyst - Greenwood, United States - Endress+Hauser Ltd
Description
As a reliable member of the HR Shared Services team, the HRIS and Payroll Analyst is responsible tomaintain the accuracy, integrity and reliability of the organizations HRIS and Payroll systems, ensuring processes and applications meet the needs, requirements, and objectives of the HR department, employees and the company.
This position leverages technology, digital platforms, and our human capital management and case management systems to:
Provide an exceptional customer service experience
Promote and encourage employee self-service
Ensure resolution or escalation of cases in a complete and professional manner
Lead or participate in projects related to employee data, data systems, and/or data analytics
This includes accurate and timely processing of data management requests, regular and off-cycle payroll administration, troubleshooting and escalation of application issues, reporting and reporting support.
Role + Responsibilities
Qualification + Profile
Required:
Desired:
Benefits + Perks
Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
