Associate & Labor Relations Partner - South Bend - Beacon Health System

    Beacon Health System
    Beacon Health System South Bend

    1 day ago

    Healthcare
    Description

    The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements.

    Key Responsibilities:

    • Associate Relations:
    • Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
    • Conduct thorough, impartial investigations and prepare detailed documentation and recommendations.
    • Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
    • Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
    • Labor Relations:
    • Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals.
    • Serve as a liaison with union representatives to maintain positive labor-management relationships.
    • Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
    • Provide guidance to leaders on contract interpretation and labor-related matters.
    • Policy & Compliance:
    • Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
    • Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
    • Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
    • Training & Development:
    • Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
    • Promote awareness and understanding of policies, procedures, and best practices across the organization.
    • Organizational & Operational Support
    • Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
    • Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.

    Job Qualifications:

    • Education & Experience:
    • Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred.
    • Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred.
    • Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
    • Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
    • Experience with union negotiations and grievance handling required.
    • Experience in a COE environment or within a complex, regulated industry is a plus.
    • Skills & Abilities:
    • Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
    • Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism.
    • Exceptional interpersonal, communication, and conflict resolution skills.
    • Ability to build trust and credibility with associates, leaders, and union representatives.
    • Proficiency in Microsoft Office and HRIS systems.

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