Customer Solutions Advisor - Salem
2 days ago

Job description
Role OverviewWere looking for proactive and detail-focused individuals to join our team as Customer Solutions Advisor.
In this fully remote role, you will work directly with clients to research options, coordinate arrangements, and ensure every booking is handled accurately from start to finish.
This position is centered around delivering thoughtful solutions, clear communication, and a smooth client experience. If you enjoy organizing details, solving problems, and guiding people through important plans, this could be a great fit. Full training is provided.What You'll Do
Design and coordinate customized itineraries based on individual client rerquirements
Confirm reservations and verify all booking details for accuracy
Provide clear, helpful recommendations that align with client preferences and budgets
Communicate professionally via email, phone, and online platforms
Manage changes, updates, and service-related requests efficiently
Maintain organized records and documentation
Participate in team meetings, training sessions, and continued development
Benefits
100% remote work environment
Flexible scheduling options
Structured onboarding and ongoing training
Access to incentive programs and performance-based perks
Supportive, collaborative team environment
What Were Looking For
Strong written and verbal communication skills
Excellent attention to detail and organizational ability
Comfortable working independently in a remote setting
Basic computer proficiency and reliable internet access
At least 18 years of age
Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
Professional English communication skills
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