Receptionist - San Francisco

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborativ ...

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. 

Join our Team as a Receptionist located in our San Francisco office. 

We are seeking a dynamic receptionist with a strong background in guest relations who excels in a fast-paced, deadline-driven environment. The ideal candidate demonstrates outstanding problem-solving skills and sound judgment, ensuring each task is completed efficiently and accurately. You bring a positive, proactive attitude and approach challenges with confidence and resilience. Exceptional communication skills are essential, as you will interact with guests, clients, and team members to deliver outstanding service. With a guest-focused mindset and the ability to anticipate needs, you play a key role in creating a welcoming atmosphere and ensuring smooth operations. If you are adaptable, take initiative, and are committed to providing exceptional guest experiences, we encourage you to apply and join our team.

This role will be based in our San Francisco office, on an in-office basis. In-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Office Operations Manager.

Position Summary

The Receptionist will be responsible for receiving and welcoming visitors, supporting the conference center and hospitality functions, and performing a variety of administrative tasks to meet the needs of our guests and office. The successful candidate will represent the firm in a professional manner, ensuring that all visitors and callers have a positive and seamless experience. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Represents the firm with professionalism by providing customer-focused service at all times

• Maintains the visitor log, promptly notify internal teams of guest arrivals, and greet/escort visitors to assigned locations

• Anticipates visitor needs and ensures exceptional communication between reception and internal teams

• Answers incoming calls and directs them appropriately

• Follows established protocols, exercises discretion, and adheres to confidentiality policies

• Responds to department inquiries in a timely manner through both written and verbal communication

• Coordinates room reservations, proactively monitors schedules, and manages inventory to avoid scheduling conflicts

• Provides additional support to the department as needed, assisting with special projects and other tasks as assigned.

Qualifications

Skills & Competencies

• Exceptional attention to detail, organizational skills, and effective time management

• Demonstrated commitment to outstanding client service, consistently meeting or exceeding expectations

• Ability to meet strict deadlines and effectively prioritize multiple tasks

• Excellent interpersonal and communication skills (oral and written), with a professional demeanor and presentation

• Self-starter who can work independently with minimal supervision

• Discretion in handling confidential, sensitive, and proprietary information

Education & Prior Experience

• High School Diploma or equivalent experience required

• Minimum of 5 years' experience in a professional services environment with a strong background in guest relations

Technology

• Proficiency with Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook

• Ability to quickly learn new software applications

The expected pay range for this position is:

$30.08 to $32.75 per hour

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.  Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance.  Commuter and Transit programs may also be available in certain markets.

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.