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- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Employee Appreciation
- Health Insurance available for Full-Time Employee
- Dental, Vision, Life & Accident Insurance
- 401k retirement plan
- Flexible schedules
- Complimentary monthly massage or facial your choice
- Additional employee massages, facials and retail products at a reduced cost
Customer Service Manager - Pompano Beach, United States - Hand & Stone - Fort Lauderdale
Description
Job Description
Job DescriptionBenefits:SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION
Benefits/Perks
QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS:
Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry
Goal/Detail Oriented
Energetic, Enthusiastic and Caring Personality
Sales Experience is REQUIRED
Leadership, Training and Motivational Skills
Evening and Weekend Shifts Required
Strong Computer, Written and Verbal Communication Skills
JOB RESPONSIBILITIES INCLUDE
Overall Oversight and Management of Reception Team
Achieve Membership, Service, and Product Sales Targets
Development, Training, and Accountability for Reception Staff
Training and Motivating Sales Team
Reception and Orientation of Clients
Client Reservation Management
Overall Responsibility for Clients Experience in the Spa
Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance
Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.
COME GROW WITH US