Call Ctr Specialist Access 24/7-Jenkintown(8AM to 4:30PM) - Philadelphia, PA
2 days ago
Job summary
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians employees patients programs and services Handles complex requests through various channels while utilizing numerous databases simultaneously Communicates via EPIC to physicians and staff on a daily basis Provides appropriate and relevant information facilitates requests within the designated timeframes based on urgency as defined per protocol Maintains knowledge of emergency procedures ensures proper notification Assures database compliance integrity Provides answering service to various practices in the Healthcare Environment
Job description
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