Solution Architect - San Francisco - smallest

    smallest
    smallest San Francisco

    1 week ago

    Description
    About
    At , we're redefining enterprise conversations with AI-powered voice agents. Our mission is to transform how enterprises handle complex interactions-delivering automation that feels human. Backed by leading US investors, we are scaling rapidly across the US and India, with a sharp focus on BFSI, Financial Services, and Fintech.
    About the Role
    As a Solution Architect, you will own solution design from discovery to delivery. You will work closely with enterprise customers, translating their strategic goals into clear, buildable architectures for chat/voice agents.
    This is a highly visible role requiring strong technical depth, business acumen, and the ability to influence senior stakeholders.
    Key Responsibilities
    • Partner with enterprise clients during discovery and scoping; define requirements, risks, and success criteria.
    • Lead solution design workshops; frame trade-offs and align stakeholders on approach.
    • Produce and present clear documentation (flows, assumptions, integration models, timelines).
    • Advise on enterprise data, integrations, and compliance considerations; de-risk edge cases early.
    • Serve as a trusted advisor to executives and client technical teams.
    • Collaborate with Implementation Engineers, Product, and Sales to ensure delivery meets commitments.
    What We're Looking For
    • Strong client-facing consulting skills; comfortable engaging senior executives.
    • Deep understanding of enterprise architectures and integration patterns.
    • Passion for AI, automation, and voice-driven products.
    • Ability to frame trade-offs and influence decision-making with clarity and confidence.
    • Proficiency in Python (or similar languages) and API-driven architectures.
    • Experience in BFSI, Fintech, or Financial Services, ideally in the US market.
    • Excellent communication, presentation, and stakeholder management skills
    Success Metrics
    • Positive customer alignment with minimal scope churn.
    • Approved solution designs with clear business and technical value.
    • On-time handoffs and successful adoption by enterprise customers.

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