Front Desk Agent - Arlington

Only for registered members Arlington, United States

4 hours ago

$17 - $21 (USD)

Job Description · The Front Desk agent- Night Auditor is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. · Essential functions and responsibilities of the position may vary ...

Job description

Job Description

The Front Desk agent- Night Auditor is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.

Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

BENEFITS:

Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees.

Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

COMPENSATION:

The hourly rate for this position ranges from $17.75/hr to $21.28/hr, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting

Job Responsibilities

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions.
Answers phone calls and emails and delivers messages as needed.
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
Coordinate resolution of guest concerns
Communicates closely with all departments to ensure a seamless guest experience.
Must be able and available to work the night auditor's shift, when needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Previous guest services experience required
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Education

About Aramark

Minimum 1-2 years experience

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth.

So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

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