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Lalande-de-Pomerol

    US Customer Service Specialist - Miami, United States - Zizoo

    Zizoo
    Zizoo Miami, United States

    3 weeks ago

    Default job background
    Description

    **US Customer Service Specialist (m/f/x)**

    Miami, United States Employee Sales $30,000 / year Zizoo is the leading global boat rental platform on a mission to bring the joy of boat holidays to millions by digitalizing the boat rental industry. Were making boat holidays easy to book through a set of products that target boat operators, travelers and B2B partners, with over 40,000 boats in over 500 destinations around the world. Named as one of Forbes top Travel Tech Startups Taking Europe by Storm, and backed by Europe's leading tech investors, Zizoos team is growing fast as we continue to transform the travel industry, and want YOU to help us make it happen

    **We are the next big thing in travel**

    Were looking for a confident Customer Service Specialist that enjoys teamwork with a get-things-done attitude and a passion for making clients happy, as we grow in the US market.

    **Tasks**

    Act as our customers primary point of contact

    Be a part of an unbelievably motivated team that enjoys teamwork, and delivering the best guidance to our customers

    Develop rapport with our customers in all interactions; offer solutions - not excuses

    Assist our clients by turning their boat holiday dreams into a reality

    Channel feedback from your customers back to the product team to influence our product development

    Proactively improve processes for you and your team

    **Requirements**

    You are customer obsessed and find pride and joy in your work

    Expert in delivering effective solutions

    Engaging and personable; capable of bringing out the positive in any situation

    You are self-confident, self-determined and extremely proactive

    You are positive and team-oriented with a high-growth mindset

    Fluent in English - speaking and writing

    **Benefits**

    Supportive training and a chance to grow and develop within the company

    An opportunity to work in one of Europe's trending startups

    Performance-based bonuses

    Free cappuccinos, coffee, teas and fresh fruits in the office

    Team building events and a sailing trip for the whole team

    Unlimited holidays

    And, of course, boat holiday discounts

    We look forward to your application to join Team Zizoo

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