IT Technical Support Officer - Baltimore, MD

Only for registered members Baltimore, MD, United States

1 month ago

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Job summary

The IT Technical Support Officer provides frontline technical support for Jhpiego's global staff including user support for equipment software networking and cybersecurity.
  • Respond to and resolve service requests Install configure and manage laptops Windows and MacOS.
  • Dispatch assign and categorize help desk requests in the ticketing system.

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