Client Services Representative - Chandler - NVA

    NVA
    NVA Chandler

    1 week ago

    Description
    Job Description
    Ocotillo Animal Clinic and Pet Resort is looking to add a quality team member. Our clinic is located in Chandler, Arizona. We are a full-service animal hospital providing veterinary care to dogs and cats. We offer services such as wellness vaccines, sick exams, surgical services, x-rays, ultra sound and Wellness Plans.

    Here at Ocotillo Animal Clinic and Pet Resort our team is committed to providing each client and pet with incredible veterinary services.

    We stirive for Good Culture for our Employees.

    If you are a passionate and caring team player please apply today We are looking for a Positive Team Member for this fast paced, who can multitask, but at the same time give "Excellent Customer Service" Great Customer Service Skills is a must.


    As a Receptionist you will:
    ~ Schedule: 4 days a week, 10 hour shifts
    We are open Mon-Fri 7:30AM-5:30PM & Sat 7:30AM-1PM, schedules are usually 7:30AM- 5PM,
    ~ Check In and Check out Clients
    ~ Dispense Prescription items per Vet instructions
    ~ Schedule appointments
    ~ Phone skills to make calls and assist with scheduling
    ~ Prioritize multiple tasks in a calm, organized manner
    ~ Use Avimark to add documentation and update client records
    ~ Maintain a positive attitude in all interactions with clients, pets and other teammates.
    ~ Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.

    Responsibilities / Qualifications:

    • Knowledge of veterinary medical terminology and procedures.
    • Experience with Avimark is preferred.
    • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
    • Possession of organizational skills.
    • Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

    Benefits:

    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Short Term Disability
    • Paid Time Off - for eligible positions only
    • Discounted Veterinary Care
    • EAP (Employee Assistance Program)
    • A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
    • Opportunity to make an impact in your community

    National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

    At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way.

    Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together.

    Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

    NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

    The team can provide more information about compensation and benefits for your specific location during the process.

    For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

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