- Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Interact daily with customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers
- Greet customers promptly
- Meet with customers and review services owed from point of purchase of their vehicle
- Increase customer satisfaction by building relationships
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Increase profitability by maximizing sales and executing retail promotions
- Oversee the technician working on customer vehicles including their time management/efficiency, ordering of parts, and job completion times
- Participate in the development and documentation of standard operating procedures as appropriate
- Explain all work completed to customers
- Ability to effectively manage time to meet and exceed targets
- A strong desire to succeed
- A team player who is focused on providing exemplary customer service
- Ability to work in a fast-paced work environment
- Strong organizational skills and detail-oriented
- High School Diploma or equivalent
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Minimum 1-year automotive service advisor experience
- Basic automotive knowledge
- Positive attitude, high energy, friendliness
- Possess a valid in-state driver's license and an acceptable driving record
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, and Jaguar-Land Rover among others.
- We have over 2,000 employees at 28 dealerships in 5 we are still growing
- We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
- We are a team. Everyone plays a role in our success.
- We are a hospitality company that happens to be in the automotive industry.
- Ongoing training and support
- Opportunities for continued personal and professional growth
- We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.
- Insurance: medical, dental, vision, life, and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
-
Service Advisor
1 week ago
Premier Subaru of Fremont Fremont, United StatesPremier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community ...
-
Service Advisor
1 week ago
Downtown Toyota of Oakland Fremont, United StatesAt Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your ...
-
Service Advisor
2 days ago
Apex Ventures Newark, CA, United States Freelance**We need you**: · Our mission is to become the number one provider of electronic security technology in Germany. We are the fastest growing company in the market and are excited to welcome new team members. · Are you looking for a company with flat hierarchies, open doors, and s ...
-
Service Advisor
3 weeks ago
Envision Motors of Milpitas Milpitas, United States**We are looking for a motivated Service Advisor to join our team** · It is the mission of Envision Motors to provide the best retail experience for all our customers, and to provide our employees with the best conditions in which to work in. Our focus on employee experience stem ...
-
Service Advisor
1 week ago
Envision Motors of Milpitas Milpitas, United States**We are looking for a motivated Service Advisor to join our team** · It is the mission of Envision Motors to provide the best retail experience for all our customers, and to provide our employees with the best conditions in which to work in. Our focus on employee experience stem ...
-
Service Advisor
3 weeks ago
Del Grande Dealer Group San Jose, United StatesThe **Del Grande Dealer Group** is searching for talented professionals to join their team. DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for service professionals who think differently and strive to provid ...
-
Service Advisor
1 week ago
Martin Automotive Group Centerville, United StatesMartin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · * Greet customers promptly · * Obtain customer and vehicle informa ...
-
Service Advisor
2 weeks ago
TEC Equipment, Inc. San Francisco, United StatesAbout Us: · Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. · TEC Equipment features Mack and Volvo heavy-dut ...
-
Service Advisor
2 weeks ago
Mercedes-Benz of Oakland Oakland, United States**Service Advisor** · Established in 1966, Euromotors Auto Group's Mercedes-Benz of Oakland has been serving generations of Bay Area residents and Mercedes-Benz owners for decades. As one of the oldest family-owned Mercedes-Benz dealerships in the U.S., we have a strong commitmen ...
-
Service Advisor
1 week ago
AutoNation, Inc. Fremont, United StatesAutoNation Honda Fremont · At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and ...
-
Service Advisor
2 weeks ago
Martin Automotive Group Centerville, United StatesMartin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers promptly · Obtain customer and vehicle informatio ...
-
Service Advisor
2 weeks ago
Premier Nissan of Fremont Fremont, United StatesPremier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford,Jeep, and Fiat. Premier is actively involved in giving bac ...
-
Service Advisor
2 weeks ago
Premier Nissan of Fremont Fremont, United StatesJob Description · Job Description · Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Pre ...
-
Service Advisor
3 days ago
AutoNation Fremont, United StatesAutoNation Honda Fremont At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and b ...
-
Service Advisor
1 week ago
One Toyota of Oakland Oakland, United States**One Toyota of Oakland** is seeking an experienced **Automotive Service Writer** to join our expanding team. If you have a great attitude and want to join a dealership that really cares about its customers, we look forward to your resume. We offer an enjoyable work environment, ...
-
Service Advisor
1 week ago
Premier Nissan of Fremont Fremont, United StatesPremier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. · Premier is actively involved in giving ...
-
Service Advisor
2 weeks ago
Downtown Auto Center Oakland, United StatesAt Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities, and progressive culture. We love to develop our employees and promote from within. We want to help your ...
-
Service Advisor
2 days ago
Terra Ladera, CA, United States FreelanceYou can wake up in the morning with a stomach ache. · Or with butterflies in your stomach. · **Service Advisor (m/f/d)**: · - **Reference number**: J · - **Entry level**: Professionals · - **Location**: Munich · - **Company**: Porsche Center Munich · **Responsibilities · **Respo ...
-
Service Advisor
1 week ago
Premier Nissan of Fremont Fremont, United StatesJob Description · Job DescriptionPremier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier ...
-
Service Advisor
3 weeks ago
Velocity Enterprises Bayview, United StatesWelcome to Audi in Munich, Germany. We are Audi. The MAHAG Group, with its brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche, and Lamborghini, and approximately employees at our Munich location, is one of the largest automotive dealerships in Ge ...
Service Advisor - Fremont, United States - Swickard Auto Group
Description
We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from youIf you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career with Swickard Auto Group.
How You Will Make an Impact
Our guests expect luxury, value, and world-class service. As a Service Advisor, you will be responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to service their vehicle.
What Winning Looks Like:
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.
Salary Description
$60,000 - $200,000
