Suite Supervisor, American Family Field - Milwaukee - Delaware North

    Delaware North
    Delaware North Milwaukee

    1 week ago

    Description
    The opportunity

    Delaware North Sportservice is hiring seasonal Suites Supervisors to join our team at American Family Field in Milwaukee, Wisconsin.

    As a Suites Supervisor, you will be responsible for ensuring all food service and hospitality operations are efficiently carried out while providing an exemplary guest experience.


    If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

    Pay

    $ $18.00 / hour

    Information on our comprehensive benefits package can be found at whatweoffer.
    What we offer

    We care about our team member's personal and professional well-being.

    Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.


    All team members receive benefits including:
    Weekly pay
    Training and development opportunities
    Employee discounts
    Flexible work schedules

    Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

    What will you do?


    Supervises and coordinates Suite Attendants Suite Runners, and Dessert Cart Attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed.

    Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
    Receives and facilitates any suite guests' and attendants' requests and orders.
    Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Suites Manager.

    Learn and be comfortable with all food and beverage menu items on Luxury Suites Menu to effectively complete financial transactions and answer guests' questions.

    Ensures all game day food and beverage orders arrive in a timely manner and quickly addresses any discrepancies with the appropriate area and Suites Manager.
    Maintain a clean, organized, stocked, and safe area.
    Immediately reports any low inventory and safety and maintenance issues to Suites Manager.
    Follows responsible alcohol service policies.
    Completes and assists Suite Attendants with opening and closing duties as outlined according to departmental standards.
    Responsible for performing end-of-month inventory for suites pantry according to inventory standards.
    Inspect suites, kitchens, and storage areas to ensure that health and safety regulations are adhered to at all times.
    More about you

    Minimum of 2 years previous hospitality high volume dining experience required.
    Strong knowledge of food and wine.
    Basic knowledge of cost control measures and P&Ls.
    Ability to problem solve and operate in a fast-paced environment.
    Ability to work flexible hours, including nights and weekends.
    Must be able to obtain a City of Milwaukee Bartending License.
    Must be at least 18 years old.
    Physical requirements

    Stand and walk for the entire length of the shift.
    Frequently required to reach up to 6-7 feet, twist at waist, bending and squat.
    Ability to lift up to 50 lbs.
    Shift details

    Days
    Evenings
    Holidays
    Weekends

    Who we are


    Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970.

    We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
    Our business is all about people, and that includes you.

    At Delaware North, you're not just part of a team — you're part of a global legacy:
    a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

    Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.

    And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

    Together, we're shaping the future of hospitality — come grow with us

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

    $ $18.00 / hour

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