SCCM Engineer - Fort George G. Meade, United States - Tyto Athene, LLC

Description

Tyto Athene is searching for a SCCM Engineer to support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. This program will unify the DOD Fourth Estate Defense Agencies and Field Activities' common use information technology systems, personnel, functions and program elements under the direction of DISA's Fourth Estate Network Optimization program office.

The Engineer will perform Release and Deployment duties to support to a world-wide network by developing standardized images for deployment of desktop and server images utilizing technologies such as Windows Server Update Services (WSUS). Creates, implements, and deploys images for enterprise workstations and servers. Develops and documents processes to deploy zero-touch images (ZTI) for an enterprise environment utilizing SCCM OSD.

Responsibilities:

• Experience creating, customizing, deploying and automating software packages using SCCM.
• Distribution of monthly security patches utilizing SCCM and WSUS integration.
• Knowledge of Active Directory, Group Policies, PowerShell, and Batch scripting.
• Ability to independently evaluate, select, and apply standard IT techniques, procedures, and criteria using judgement in making adaptations and modifications to SCCM applications & packages. This includes scripting in the development of SCCM application/packages.
• Develops required Application-level validation for post-install flight checks of SCCM applications.
• Develops custom MST packages for MSI applications using Orca MSI Editor to create unattended installs.
• Working knowledge of the management of highly available enterprise IT infrastructure and associated systems and support services, including Windows server, and infrastructure services.
• Experience with error logging/debugging and PowerShell scripting.
• Responsible for Software Packaging and Patching.
• Thoroughly evaluate, validate, and deploy application packages and validation cases; document and provide evaluation results.
• Create, update, deploy, troubleshoot, and remove objects in the SCCM environment, sites, distribution points (DPs), and clients based on provided guidelines.
• Create, update, and delete dynamic and static collections and reports for installation, modification, and removal of applications.
• Create custom test environments to provide proof of concept before implementing into production.
• Maintain disaster recovery capability and procedures for the SCCM environment.
• Have flexible working hours to be available to support team when needed
• Perform all other duties as assigned

Knowledge and Skills:

• Configuring and Troubleshooting TCP/IP protocol and network connections.
• Excellent verbal and written communication skills.
• Ability to organize and facilitate planning and demonstrations.
• Ability to track, manage, and ensure tasks are completed in a timely manner.
• Experience writing various reports related to the deployment of software, which include writing Plans of Action and Milestones (POA&Ms)
• Excellent verbal and written communication skills
• Ability to organize and facilitate planning and demonstrations
• Ability to track, manage, and ensure project tasks are completed in a timely manner

Technical Knowledge

• System Center Configuration Manager (SCCM)
• Strong System Administration experience, and advanced experience troubleshooting and supporting SCCM.
• Downloading and pushing service packs using SCCM with WSUS integration.
• Remedy ITSM/ServiceNow
• Active Directory
• Group Policies
• PowerShell and Batch scripting
• MSI / MST File Creation and Automation for silent installs

Education and Experience:

• Bachelor's Degree in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is required.
• 3 years relevant experience
• IAT Level II CompTIA Security+ certification is required before start.
• MCSA or similar certifications needed or specialty experience:
• Experience with Remedy/ServiceNow desired

Clearance/Certifications:

• Secret
• Must be US Citizen
• Security+CE (or appropriate DoDM 8570 Baseline Certification)
• IAT Level II certification is required before start

About Tyto Athene

Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.