Student Services Specialist - Cranford, United States - Union County College

Description

General Description

Responsible for resolving registration issues related to advising, testing, and any other registration related issues. Student Services Specialist offers the unique advising capabilities to students seeking career advice and career exploration. The Specialist develops workshops in line with NACE (National Association of Colleges ad Employers) Competencies to address student career aspirations and facilitate activities that promote retention. Student workshops will include Resume and Cover Letter Writing, Interviewing 101, Soft Skills, and Electronic Communication etiquette among many others. The Specialist measures, and may develop measurements for, student learning and outcomes based on department goals for the Humanities Division and overseeing ConexED Career Services inquiries for the Scotch Plains Campus. Characteristics, Duties, and Responsibilities

• Provides proactive and intrusive academic advising with focus on educational planning and timely program completion.
• Engages student in career assessment analysis to provide guidance to student on interests and skills.
• Facilitates and supports career fairs, resume and cover letter workshops, interview skills preparation, job and internship search, and other career related events on multiple campuses.
• Provides career advising including values clarification and other strategies which support personal, academic, and vocational development/growth.
• Facilitates New Student Orientation sessions.
• Consults with the appropriate department to resolve problems or policy concerns evolving from within the sections of the program or unit supervised.
• Assists with developing student learning/development outcomes measures for Advising and Student Development goals and objectives; collects appropriate data; and completes assessments of results assigned; recommends modifications to existing services based on outcomes.
• Has knowledge of successful retention strategies and implements student retention programs as directed.
• Develops and implements student development workshops for new student orientation, career and employment topics, and personal development.
• Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student development division.
• Responsible for retention efforts with first-time, full-time cohorts.
• Responsible for specific sub-cohorts of students, to improve retention and completion of those particular sub-cohorts.
• Serves on ad hoc committees as required.
• Provides data on outcomes and weekly reporting activities and outreach.
• Maintains records/data regarding services as directed.
• Performs related responsibilities as assigned by supervisor or designee. Education Requirements Master's Degree required in Higher Education or a Master's Degree and experience to demonstrate core competencies. Experience
• Two (2) years' experience in college counseling and academic advising or equivalent preferred. Competencies and Skills Required
• Interpersonal, organization and communication skills required.
• Experience with student information systems in a student development/student affairs capacity.
• Proficiency with MS office products including Excel and Access and web page development and maintenance.
• Analytical and problem-solving skills.
• Excellent customer service, oral and written communication skills, including ability to communicate effectively with a diverse external community and a diverse campus community.
• Valid driver's license and access to an automobile. Physical Demands and Work Environment
• This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required. Salary $53,000