Sr. Community Manager - Newport Beach
1 month ago
About Greystar
Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional quality rental housing.
Promotes resident satisfaction and retention by responding to complaints questions and requests in a timely manner taking appropriate action to resolve and address service issues ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests conducts regular property inspections takes appropriate actions to ensure that the physical aspects of the assigned properties grounds buildings and amenities meet established standards for safety cleanliness and general appearance appeal supervises property staff by interviewing hiring orienting training employees managing their performance in accordance with Company policies values business practices assists managing client owner relationship meeting owners conducting tours providing updates information about the properties performance responding owner requests as needed manages day-to-day operations of two or more assigned properties including managing team members daily activities resources achieving established budgeted financial operational goals ensuring operations comply Company policies procedures Fair Housing Americans Disabilities Act Fair Credit Reporting Act laws regulations governing multi-family housing operations provides input developing budgets assigned properties analyzing evaluating financial statements reviewing current projected marketing information accessing operational reports establishing historic predict performance patterns meets targeted revenues setting rent rates ensuring rent fees collected posted timely making bank deposits preparing reviewing monthly financial status reports approves invoices vendors contractors service providers payment reconciling work performed products purchased validity certificates insurance coding charges chart account codes managing communication vendors accounting clients owners needed controls expenditures staying within approved budget manages balance petty cash fund oversees lease enforcement approving prospective applications discounts renewal leases conducting periodic apartment inspections following notice requirements evicts residents imposing collecting late fees allowable stated terms lease gathers analyzes interprets current market economic trends impacting assigned properties implementing short long-range marketing leasing strategies achieving occupancy revenue goals promotes resident satisfaction retention responding complaints questions requests timely manner taking appropriate action resolving addressing issues ensures compliance Company standards respecting responding completing resident service request conducts regular inspections taking appropriate actions ensuring physical aspects grounds buildings amenities meet established standards safety cleanliness general appearance appeal supervises staff interviewing hiring orienting training employees managing job duties according company policies values business practices assists client owner relationship meeting talking tours providing updates info re: prop perf responds req as nec managessssss
Job description
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