- Demonstrates an ability to mentor other team members on communication methods and skills to foster effective/positive communication.
- Coordinates and provides pre-service instructions for patients having complicated or multiple examinations, tests and services; Recognizes situations when medical procedures may require securing additional patient information such as medical records/test results.
- Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions; Facilitates pre-admission by performing tasks such as routing test results or assisting patients with the billing or insurance processes.
- Accurately transcribes order entry in the electronic medical record, based on physician written orders, when scheduling within the Cancer Center; Demonstrates knowledge of CPT and ICD codes in order to meet billing requirements when scheduling.
- Maintains knowledge of current local, state, federal and third party regulatory requirements; Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives when/if necessary.
- Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
- Presents clear and accurate information to customers when providing solutions to an issue; Generates alternative solutions that will meet customer needs/expectations; Partners with the Patient Experience team and the Oncology Patient Advocacy Group to identify and problem solve services or customer needs.
- Explains insurance benefits and patient liability by using appropriate communication methods/styles; Conducts post-submission follow-up on alternative funding applications; Requests/secures balance due payments from patients in accordance with established policies and procedures.
- May perform additional duties as assigned.
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New Patient Specialist
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Patient Financial Specialist
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VSI Reston, United States**Essential Job Responsibilities** · - Manage insurance accounts receivable, including timely, follow up of denied claims, contacting insurance companies for the status of claims, and preparation of appeals. · - Manage patient accounts receivable, including corresponding with pat ...
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UVA Health Manassas, United StatesThe Patient Access Coordinator is responsible for coordinating all duties related to Registration/Patient Access Insurance Cash Collections Quality Compliance Customer Satisfaction and training support. The Coordinator role requires the demonstration of knowledge by the use of mu ...
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Oncology Patient Specialist 1
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Select Physical Therapy Woodbridge, United StatesOverview: · Check out the video below for additional insight into the work of our Patient Service Specialists · **Schedule**: · - Location: Woodbridge, VA · - Type of Employment: Full Time · - Hours: Weekdays - 3 days (7am to 3:30pm) and 2 days (10am to 7pm) · - Salary: Starting ...
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PATIENT ACCESS NETWORK FOUNDATION Washington, United StatesA career at the PAN Foundation is an opportunity for you to make a direct impact on the lives of thousands of patients and their families every year. Together, we're an unstoppable team of dedicated patient champions who work tirelessly toward our vision of a nation where no one ...
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Patient Care Specialist
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Sentara Healthcare Woodbridge, United StatesWe are currently recruiting for a Medical Assistant-Full Time.. · This position requires a HS Degree or GED. · **Benefits**: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, ...
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patient service specialist
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Select Medical Burke, VA , USA, United StatesWhen patients enter our center in Burke, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to ...
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patient service specialist
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Select Medical Corporation Burke, VA , USA, United StatesOverview · When patients enter our center in Burke, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your ...
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Patient Service Specialist
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Select Physical Therapy Burke, United StatesOverview: · When patients enter our center in Burke, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your st ...
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patient services specialist
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TEKsystems Springfield, VA , USA, United StatesPatient Services Specialist · 100% On-Site · Burke, VA · $17/hr based on experience · Job Description: · + The Patient Service Specialist will sit at the front desk of a busy outpatient specialty clinic in Burke, VA. · + Patient registration, scheduling follow up appointments, c ...
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Patient Service Specialist
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TEKsystems Springfield, VA, United StatesJob Description: · Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. · General customer service to all patients for whatever they may need. · Answering all phone calls as th ...
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Patient Service Specialist
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TEKsystems Burke, VA, United StatesDescription: · Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. · General customer service to all patients for whatever they may need. · Answering all phone calls as they c ...
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patient service specialist
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TEKsystems Springfield, VA , USA, United StatesPatient Service Coordinator · Northern Virginia | $17 USD/hour · Highlight: · - Industry: Hospital & Healthcare · - Employment Type: Contract-to-Hire (4-months) · - Location: Northern VA · Working with an extensive client base, TEKsystems is searching for experienced Medical Adm ...
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Patient Service Specialist
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TEKsystems Burke, United StatesJob Description · Job DescriptionJob Description: · Sitting at the front desk when the patient walks in, checking them in and out. Patient registration, scheduling follow up appointments, check in, check out. · General customer service to all patients for whatever they may need. ...
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Adventist HealthCare Germantown, United StatesOutpatient Imaging - Germantown · Adventist Outpatient Imaging seeks to hire an experienced Patient Services Specialist for our Germantown, MD location who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. · As a Patient ...
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Patient Access Specialist
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Connections Health Solutions Chantilly, United StatesOverview · We're not just behavioral health people-we're crisis people. · Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not ju ...
Oncology Patient Specialist 2 - Fairfax, United States - Inova Health System
Description
The Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services.Communicates effectively with various audiences by using the most appropriate methods for the situation while verifying and entering insurance information and authorization/referral requirements.
Performs assigned duties related to the registration of patients while contributing to a safe patient care environment.Completes assigned activities related to Oncology scheduling and services within the Cancer Center while identifying, analyzing and effectively solving problems.
Job Responsibilities
Experience - 3 years of healthcare patient access experience/ healthcare revenue cycle experience or 3 years of experience in an oncology medical office.
