Senior Technical Expert - Washington

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility ...

Job description

NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.

Key Responsibilities

• Understand and assist with the installation, configuration, and validation of the COTS software product in test and production environments.

• Coordinate integration activities with cross functional teams, including networking, server/VM administrators, identity and access management, and application owners.

• Evaluate system requirements, dependencies, and integration points to ensure compatibility and operational readiness.

• Understand, communicate, support and coordinate support activities including;

o Networking - such as ports, protocols, firewalls, and load balancers as required for system connectivity.

o Compute - such as server and virtual machine provisioning, configuration, and performance tuning.

o Database - collaborate with database teams to configure, query, and troubleshoot Microsoft SQL Server instances.

o Identity and Access – authentication and authorization mechanisms including single sign on and possess knowledge of Microsoft Entra ID.

o Integration - work with APIs and integration frameworks, including Microsoft Graph, to support data exchange and system interoperability.

• Assist in preparing documentation required for system accreditation, compliance, and security assessments.

• Develop and maintain technical documentation, including installation guides, configuration baselines, and operational procedures.

• Provide hands on troubleshooting and issue resolution throughout testing and deployment phases.

• Communicate project status, risks, and technical considerations clearly to stakeholders and leadership.

Required Qualifications

• Broad technical experience across networking, servers, virtualization, identity management, and system integration.

• Strong understanding of ports, protocols, firewalls, and network connectivity troubleshooting.

• Experience with Windows and/or Linux server environments and virtual machine platforms (e.g., VMware, Hyper V).

• Solid understanding of relational database concepts and hands on experience with Microsoft SQL Server

• Working knowledge of authentication and identity services, including Microsoft Entra ID.

• Familiarity with APIs, RESTful services, and integration concepts; experience with Microsoft Graph is desirable.

• Understanding of system accreditation, compliance frameworks, or security assessment processes.

• Ability to interpret technical requirements, identify gaps, and coordinate with specialized teams to resolve them.

• Excellent communication, documentation, and organizational skills.

• Demonstrated ability to take initiative, work independently, and "roll up their sleeves" to drive tasks to completion.

*Bachelor's degree required

*Minimum 8 years' experience

Preferred Qualifications

• Experience supporting COTS product deployments in government environments.

• Familiarity with security frameworks such as NIST RMF, FedRAMP, or similar accreditation processes.

• Scripting experience (PowerShell, Python, or similar) for automation or integration tasks.

Soft Skills

• Strong collaboration and interpersonal skills; able to work effectively with diverse technical teams.

• Analytical mindset with the ability to troubleshoot complex issues.

• Proactive, adaptable, and comfortable working in dynamic project environments.

Security Clearance requirement:

Must possess active Top Secret clearance to be considered for this role.

Other Requirements:

U.S. Citizenship

Compensation Spotlight: 

For this role, our typical salary range starts at $115,000 and stretches up to $145,000. But here's the deal – we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.

Taking Care of the People Who Take Care of The Nation

Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous

Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.

Education: Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all

Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle. 

Philanthropy: With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much

NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.