Associate Client Manager - Bentonville, United States - NielsenIQ

Description

Company DescriptionLocation:

Bentonville, ARREFID835653Job DescriptionAs an Associate Client Manager, you are responsible for all client activity and the overall success of NielsenIQ with the customer.

This position focuses on developing an understanding of the clients' business needs & challenges while providing core analytical support, report-based activities, trusted consultation, and problem-solving to support growth.

This includes driving timely outcomes and client value through the data and analytics which drive the overall customer experience and elevate NIQs performance.

This role has deep knowledge of the customer's business and industry that enable you to identify new opportunities for NIQ to drive value.

Works successfully across a matrixed organization structure, fully leveraging the service model.

ResponsibilitiesPartner with clients to set objectives that drive business impact and maximum valueDevelop a consultative approach to solving business issues, understanding the industry and issues a customer is facingBuild/maintain strong relationships and deep expertise with adaptability, urgency, and positivityUnderstand client structure and organizationLeverage NielsenIQ solutions and apply industry knowledge, conduct issue-based analyses with clear proactive insights and action-oriented recommendationsDrive strategic thought leadership, leveraging NielsenIQ tools and assetsIdentify opportunities for increased partnership and elevate to sales partners Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creationEnsure on-time delivery of solutions to achieve forecasted revenue on-timeWork collaboratively with internal partners to ensure deliverables are connected to customer business objectives, delivered on time, and focused on the outcomeLead client discussions, providing proactive insights and action-oriented recommendationsEnsure client stakeholders buy into the outcomes and value NielsenIQ is deliveringWork with internal partners to ensure timely delivery of monthly data and reportingA little bit about youYou are flexible and easily adapt to a dynamic work environment.

You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.

Qualifications1-2 years of Consumer Packaged Goods industry experience preferredCollege/University undergraduate or Masters degreeExperience using Syndicated POS Data & Panel Data a plusExperience with data analysis & visualizing insights, preferably with NielsenIQ SolutionsHighly proficient in Microsoft Office, experience with BI Tools a plus (PowerBI, Tableau)Experience working with complex client relationships and client issue resolutionAdditional InformationAbout NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms

• NIQ delivers the Full ViewTM.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

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LinkedIn / Instagram / Twitter / FacebookOur commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.

We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.

We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:
or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.