Compliance Specialist - Colton, United States - Nova Pointe

Description

Job Summary

Under the supervision of the Community Manager, the Compliance Specialist is responsible for ensuring compliance with all governmental and other agency regulation governing each property. The Compliance Specialist is responsible for applying and managing the procedures outlined by Housing and Urban Development (HUD). The Specialist is responsible for conducting Annual Contracts (Re certifications) and Interims (Adjustments in between the year). Create monthly Billings (Voucher) to HUD, run TRACS, post tenant rents, open and close each property monthly, and maintain all tenant files as outlined by HUD and Company standards and procedures.

Essential Functions

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

• Manages all aspects of compliance for affordable and conventional multi-family housing for assigned portfolio.
• Responsible for ensuring compliance in Low Income Housing HUD/Tax Credit rules and regulations by overseeing programs, policies, and practices.
• Work closely with on-site and corporate staff to ensure regulatory compliance with housing programs are met
• Performs various audits and implements necessary solutions. Conduct site audits to ensure compliance to policies and regulatory agreements, procedures regarding waiting list, resident files, and filling systems.
• Oversee and manage the annual income recertification process for the portfolio. Send out monthly reminders per the recertification calendar to on-site staff and property supervisors; follow up on outstanding annual recertifications with property managers and on-site staff; and conduct internal annual recertification audits to ensure files are accurate and meet compliance requirements.
• Provides administrative support, including timely data entry into compliance reporting systems, filing, and ongoing file maintenance.
• Ensure required reports are received timely from on-site staff as requested by for scheduled audits and inspections, rent rolls, audit/inspection notices. Reports must be reviewed for accuracy prior to sending to any agency requesting the information.
• Oversee and manage waiting list for each property in assigned portfolio, ensuring waiting lists must are up to date and accurate. Conduct semi-annual updates to waiting lists, review and purge inactive applications from the waiting list after reviewing documentation to support the removal action, and work with Property Supervisors to market and replenish the waiting list.
• Conducts ongoing training for property team members to include LIHTC, Fair-housing, and additional compliance procedures.
• Process commissions for both move-ins and re-certifications.
• Communicates directly with the Local Housing Authority and State Agency staff concerning any matters pertaining to compliance, inspections, and successful completion of annual audits.
• Assists in the completion of all Mass Recerts/ Re-syndication/Lease ups/Acquisitions.
• Review and ensure all property management software data is entered correctly.
• Visually inspect/prepare the entire property daily for cleanliness including market window, units, common areas, leasing office, and grounds. Ensure sites are clean and well maintained.
• Greet prospective residents, assess needs, tour apartment, and collects deposits, and rent payments.
• Maintains courteous communication and follow-up correspondence with residents, applicants, prospects, and representatives of other companies.
• Supports quality control by recording accurate data in Yardi, including traffic, rentals, move-ins, and move-outs.
• Address the concerns of current and prospective residents in a friendly and professional manner.
• Adheres to SoCal Management policies and procedures at the community with emphasis on safety and responsiveness to resident's needs.
• Report all reasonable accommodations in accordance to SoCal policy.

Knowledge, Skills and Abilities

· Knowledge of processing Low Income Housing Tax Credit (LIHTC or Section 42) certification paperwork; and other affordable housing programs such as HUD, Section I, 202, and/or 811

· Knowledge of industry software Yardi, Rent Cafe, Yield Star, and LeaseStar preferred.

· Ability to apply policies and procedures to solve everyday issues.

· Demonstrates knowledge of Fair Housing and other legal issues as the affect the properties operations.

· Strong customer service skills and professional personal presentation.

· Ability to close a sale.

· Ability to interact with others in a team environment.

· Effective oral and written communication skills.

· Ability to read/ speak/ write English language proficiently.

· Ability to work a flexible schedule to include weekends, evenings, and holidays.

Minimum Qualifications Required

· High school diploma required.

· Bachelor's Degree in business or related field highly preferred.

· Minimum two (2) years' experience in Tax Credit Compliance.

· Proven experience processing Low Income Housing Tax Credit (LIHTC or Section 42) certification paperwork; and other affordable housing programs such as HUD, Section I, 202, and/or 811

Certifications

· Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

· Property Management Certification a plus.

· Must have a valid California driver's license with a clean driving record.