- Perform in-depth evaluation of basic operations and business processes, family procedures, and industry standards for business supported to identify and resolve complex problems
- Influence decisions through advice and counsel as well as facilitate services to others in area
- Serve as an analytical and/or procedural expert, representing a unit or team on cross function operational processes and project deliverables
- Liaises with multiple teams across the Operations department
- Coordinate and contribute to initiatives that support the goals of the Operations function and overall business
- Assume informal and formal leadership role within team as well as coach and train new recruits
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 5-8 years of relevant experience
- Experience with automated end-to-end sourcing tools
- Proficient in Microsoft Office
- Ability and experience working in a fast paced, high pressure environment
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor's degree/University degree or equivalent experience
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Ops Support Sr Analyst - O'Fallon, United States - Citigroup Inc
Description
The Ops Sup Sr.Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, escalation and resolution of aged outstanding items in general ledger, support strategic initiatives, and ensuring team and processes are operating in compliance with prescribed policies and procedures to reduce risk to Citi and its clients.
Additionally, the Ops Sup Sr. Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities:
Qualifications:
Education:
Production role as a Senior Analyst in the Financial Services Investigations team.
Responsible for monitoring production work of daily general ledger investigations to ensure outstanding differences are cleared timely, adherence to financial controls geared to reduce financial risk to balance sheet and ensuring financial entry accuracy.
Team responsibility includes clearing general ledger breaks within the Commercial and Consumer deposit and lending product processor systems such as Custom, AFS, Eclipse IM/ST, ALS.
Responsible for management of the master ABA account with the Federal reserve and settlement with internal partner businesses as well as management of GL and DDA balances related to other domestic bank partnerships such as Wells Fargo, and US Bank.
Further expectations include assisting with projects, system conversions and strategic initiatives.Job Grade: C12
Location: O'Fallon, MO
Job Family Group:
Operations - Core
Job Family:
Operations Support
Time Type:
Full time
Primary Location:
Ofallon Missouri United States
Primary Location Full Time Salary Range:
$72, $109,320.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Citi offers competitive employee benefits, including:
medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
May 01, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi ) .
View the "EEO is the Law ) " poster. View the EEO is the Law Supplement \_EEO\_Supplement\_Final\_JRF\_QA\) .
View the EEO Policy Statement (om/citi/diversity/assets/pdf/eeo\_aa\) .
View the Pay Transparency Posting \_%20English\)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
