- Consistently meet daily department demands and promote member satisfaction, retention and expansion.
- Serve as a lending point of contact for branches and communication center.
- Maintain up-to-date knowledge of all consumer loan criteria as well as all current credit union policies and procedures.
- Research and resolve internal and external member issues in a timely, consistent and professional manner.
- Assist in reviewing current processes, procedures, and policies in order to identify and recommend improvements.
- Perform monthly audits on consumer loans to ensure that all policy requirements were met.
- Complete MLA monitoring, SCRA, and Soldiers & Sailors Act compliance.
- Perform complex research requiring problem solving using knowledge of loan products.
- Perform loan maintenance (hand posting and payment adjustments for all loan types).
- Review month end reconciliations and loan maintenance reports.
- Maintain accurate reporting, appropriate tracking and measurement of department activity and results.
- Balance and reconcile loan accounting general ledgers.
- Recommend, help develop and implement new policies and procedures.
- Complete all necessary testing for new system releases and/or updates.
- Embrace ongoing education and learn/apply new skills and software applications.
- Maintain up-to-date and accurate filing system.
- Actively promote and contribute to the achievement of organizational goals.
- Adhere to all related compliance requests and requirements.
- Follow all safety and security guidelines to properly safeguard member and organization assets.
- Regular attendance and punctuality are essential functions of the job.
- Perform other job duties as assigned.
- Strong relationship building and teamwork skills.
- Excellent attention to detail.
- Excellent organizational and time management skills with ability to work independently and manage multiple priorities.
- Excellent analytical and problem-solving skills.
- Solid knowledge and understanding of Harborstone financial products and services.
- Proficient in MS Office (Outlook, Excel, Word).
- Ability to calculate APR, debt to income ratios, loan values, discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Knowledge of federal and state lending regulations.
- Ability to maintain confidences.
- Multi-lingual capabilities to include Spanish are a plus.
- Bondable
- Three years' consumer loan operations experience in a financial institution preferred
- High school diploma
- Additional education and training preferred
- Consistently meet daily department demands and promote member satisfaction, retention and expansion.
- Serve as a lending point of contact for branches and communication center.
- Maintain up-to-date knowledge of all consumer loan criteria as well as all current credit union policies and procedures.
- Research and resolve internal and external member issues in a timely, consistent and professional manner.
- Assist in reviewing current processes, procedures, and policies in order to identify and recommend improvements.
- Perform monthly audits on consumer loans to ensure that all policy requirements were met.
- Complete MLA monitoring, SCRA, and Soldiers & Sailors Act compliance.
- Perform complex research requiring problem solving using knowledge of loan products.
- Perform loan maintenance (hand posting and payment adjustments for all loan types).
- Review month end reconciliations and loan maintenance reports.
- Maintain accurate reporting, appropriate tracking and measurement of department activity and results.
- Balance and reconcile loan accounting general ledgers.
- Recommend, help develop and implement new policies and procedures.
- Complete all necessary testing for new system releases and/or updates.
- Embrace ongoing education and learn/apply new skills and software applications.
- Maintain up-to-date and accurate filing system.
- Actively promote and contribute to the achievement of organizational goals.
- Adhere to all related compliance requests and requirements.
- Follow all safety and security guidelines to properly safeguard member and organization assets.
- Regular attendance and punctuality are essential functions of the job.
- Perform other job duties as assigned.
-
Loan Operations Specialist
4 weeks ago
Harborstone Credit Union Lakewood, United StatesOverview: · Provides general support in all areas of the Consumer Lending Department and ensures accuracy on all loan records and documents. Responsible for performing loan maintenance for all loan types including manual loan calculations and adjustments. Demonstrates compliance ...
-
Client Operations Specialist
5 days ago
Sprague Pest Solutions University Place, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions University Place, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
4 days ago
Sprague Pest Solutions University Place, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions University Place, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions Tacoma, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
5 days ago
Sprague Pest Solutions Tacoma, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Operations Specialist
2 weeks ago
Department of Defense Fort Lewis, United StatesSummary · Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. · About the Position: This position is located in the Plans and Operations (P&O) Section of DPTMS. P&O is respo ...
-
Client Operations Specialist
3 weeks ago
Sprague Pest Solutions Tacoma, United StatesAnswer incoming service requests by multi-line phone, email, or online portal. Research customers requests to uncover all potential needs and concerns, then determine appropriate action. Triage complaints and service issues with empathy and problem- Operations Specialist, Operati ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions Tacoma, WA, US, United States:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a C ...
-
Client Operations Specialist
3 weeks ago
Sprague Pest Solutions Tacoma, United StatesDo you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a Cl ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions Tacoma, United StatesJob Description · Job DescriptionDescription:Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, th ...
-
Client Operations Specialist
4 days ago
Sprague Pest Solutions Tacoma, United States: Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a ...
-
Facility Operations Specialist
2 weeks ago
Department of Defense Fort Lewis, United StatesSummary · Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. · About the Position: The incumbent will serve as a Facility Operations Specialist for the U.S. Army Field Supp ...
-
Client Operations Specialist
3 days ago
Sprague Pest Solutions Steilacoom, United States: Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a ...
-
Operations Specialist
2 weeks ago
PSG Global Solutions Puyallup, United StatesResponsibilities include, but are not limited to supporting data collection, the management and analysis of documents; client reporting and problem resolution. This position will work closely with the Client Experience team to assure superior client Operation, Specialist, Data En ...
-
Operations Specialist
2 weeks ago
PSG Global Solutions Puyallup, United StatesResponsibilities include, but are not limited to supporting data collection, the management and analysis of documents; client reporting and problem resolution. This position will work closely with the Client Experience team to assure superior client Operation, Specialist, Client, ...
-
Staff Operations And Training Specialist
2 weeks ago
Department of Defense Fort Lewis, United StatesSummary · About the Position: This military technician position is with the 416th Theater Engineer Command, 301 Maneuver Enhancement Brigade located in Joint Base Lewis-McChord, Washington. · This position requires an active membership as a Soldier in the Army Reserve before a st ...
-
Business Operations Specialist
1 week ago
Vaco Renton, United StatesBusiness Operations Specialist · Location: This position is required to be onsite at our offices full-time, Renton. · Hours: This position is full time, 40 hours, Monday through Friday - 8:30 a.m.-5 p.m. · Compensation: $28-$30/hour · Reporting: This position will report to the ...
-
Client Operations Specialist
2 weeks ago
Sprague Pest Solutions Puyallup, United States: Do you take pride in great customer service, attention to detail, and exceptional organizational skills? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a ...
Loan Operations Specialist - Lakewood, United States - Harborstone Credit Union
Description
Overview
Provides general support in all areas of the Consumer Lending Department and ensures accuracy on all loan records and documents.
Compensation
Minimum $ 42,000
Maximum $ 60,000
Applicant with ideal mix of abilities could anticipate $45,000 - $48,000
Responsibilities
Provide an exceptional experience to our members and staff in alignment with Harborstone's core values.
Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan terms, features, policies and benefits to members and business partners.
Required Experience/Education:
