Client Advocate I - Charleston, United States - State of South Carolina

Description

Salary:
$31, $32,000.00 AnnuallyLocation : Charleston County, SC

Job Type:
FTE - Full-Time
Job Number: 164178Agency: Department of Mental Health-MHC Charleston-Dorchester

Opening Date: 04/22/2024
Closing Date: 5/3/2024 11:59 PM Eastern

Class Code:
: GA24

Position Number:
: 603B1993

Normal Work Schedule:
: OtherNormal Work Schedule (Other):: Work schedule will be discussed during interview

Pay Band:
Band 4

Opening Date:
04/22/2024EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:
: You must apply on-line at Follow the status of your application on-line

Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

This position is located at the Charleston Dorchester Mental Health Center, 2100 Charlie Hall Blvd, Charleston SC 29414Responsibilities for this Position Title include but are not limited to:

Under the general supervision of the 988 Team Leader, provide peer support services to callers of the 988 Lifeline which is housed at the Charleston Dorchester Mental Health Center.

The Peer Support Specialist guides callers toward the identification and achievement of specific goals while augmenting program outcomes and patient success through a patient lens.

This PSS (Peer Support Specialist) will answer incoming calls and provide telephonic crisis intervention services, screening and consultation in a culturally competent manner to support and back up the 988 lifeline.

Minimum and Additional Requirements State Minimum Requirements:
A high school diploma and relevant human services or social services experience. A bachelor's degree may be substituted for the required experience.


Note:
If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position. Preferred Qualifications Peer Support Specialist will serve as an active member of the 988 Suicide Prevention Lifeline.

PSS will advocate for services requested by the patient, cultivate the patient's ability to make informed, independent choices, to set goals and assist the patient in gaining information and support.

Provides a quality response in a culturally competent manner to callers of the 988 Lifeline.
Employee will be required to complete and pass Peer Support Certification.

Training approved and sponsored by SCDMH and continuning education programs required by the Office of Consumer Affairs, along with training required by local mental health center as provider site Identifies concerns with mental illness, developmental disabilities and/or substance use and refers to the appropriate resources.

Utilize assessment information and community resources to provide information and/or linkage and referral to services. Retains overall responsibility for meeting Quality Assurance standards. Follow guideline and adheres to PSS certification. Additional Comments This position will require some work in the community but mostly housed within the 988-call center.

If any of the essential job duties fall below the "Successful" level at any time during the rating period, the disciplinary process may be initiated.

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency.

We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application.

A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children15 days annual (vacation) leave accrual per year.15 days sick leave per year13 paid holidaysPaid Parental LeaveState Retirement Plan and Deferred Compensation ProgramsBenefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave.

Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits.

Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans.

Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:
The benefits above are available to most state employees, with the exception of those in temporary positions.

Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type.

For these positions, contact the hiring agency to determine what benefits may be available.01 Have you ever been employed by the SC Department of Mental Health? Yes No 02 If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc.

*Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually.

However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record.

If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment.

If you have questions, please inquire before you complete your application.

PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.

Checking this box indicates my understanding to the above referenced statement. 03 Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district? Yes No 04 Did you graduate with at least a high school diploma and have relevant human services experience or a bachelor's degree? Yes No 05 How did you hear about our vacancy? SC State jobs Simply Hired Indeed College/Alumni Career Services Center Friend/Relative Referral from current DMH Employee Other (commercials, billboards, emails, ads, etc.)

• Please specify.

06 If you answered "Referral from current DMH Employee" for question above, please list name below: 07 If you answered "Other" for question 5 above, please indicate from where below: 08 Please indicate your salary requirements (please be specific and not put "negotiable" or "open").

Required Question