- Administers employee benefits programs, including group health, dental, life, disability, and other programs offered at George Mason University to faculty and staff;
- Advises and informs faculty and staff employees of the details of the University's benefits programs;
- Conducts weekly benefits orientations for both new faculty and staff when needed;
- Communicates and processes employee retirements for both faculty and staff;
- Participates in outreach educational programs, such as Pre-Retirement Seminars;
- Resolves benefits-related issues and responds to queries and requests promptly within 48 hours;
- Maintains and creates records, reports, and documentation following federal, state, and provider regulations; and
- Provides timely follow-up as needed to employees, University partners, and vendors.
- Advises employees on Family Medical Leave Act (FMLA), Virginia Sickness & Disability Program (VSDP) eligibility, and benefits;
- Coordinates all Family Medical Leave, VSDP, and long-term disability actions between employees, departments, and external vendors/stakeholders; and
- Keeps employees informed of changes to their benefits.
- Conducts pre-retirement presentations to eligible employees;
- Gathers data from university and state systems to determine retirement eligibility and the specific retirement plan to administer benefits accordingly;
- Advises and explains the University's retirement benefit plan policies, procedures, and legal requirements to eligible employees and beneficiaries, such as life insurance, health insurance, retirement fund payouts, health insurance credit, applying for Medicare, perks, and privileges;
- Conducts one-on-one meetings with retirement applicants and beneficiaries about the retirement process, eligible benefits, and options;
- Assists employees in completing and submitting retirement documents, including the Virginia Retirement System (VRS) online retirement application process;
- Communicates with state, third-party vendors, and other HR representatives to gather information and resolve any issues;
- Enters data into multiple University and state systems promptly for a smooth transition;
- Administers benefits to all retirees and dependents under the Optional Retirement Plan;
- Liaises with the financial institutions to verify and compile data for the administration of retirement benefits, as needed;
- Maintains records of retirees and beneficiaries;
- Maintains a solid understanding of the University's retirement policies and benefits;
- Interprets financial data and applies it to retirement benefit plan policies and related documentation;
- Works closely with employees over several months to ensure all documentation is submitted and data entered correctly and on time;
- Provides excellent customer service while practicing patience and understanding in what can be an overwhelming transition for employees; and
- Ensures employee data is organized.
- Communicates and processes workers' compensation inquiries and claims;
- Stays updated on extended and long-term cases;
- Submits claims to the state's 3rd party claim administrator;
- Assists the 3rd party administrator with gathering data and documentation for claim investigations and administration; and
- Serves as the University's point of contact for state agencies, medical providers, and 3rd party vendors related to workers' compensation cases.
- Progressive experience in benefits administration in a large organizational setting (typically 2+ years);
- Working knowledge of employee benefits administration and programs;
- Working knowledge of state and/or federal regulations, policies, and/or procedures;
- Demonstrated organizational skills, attention to detail, and commitment to quality customer service;
- Demonstrated interpersonal skills;
- Ability to communicate effectively, orally and in writing;
- Ability to handle confidential data and personal situations with empathy and professionalism;
- Ability to research problems, apply analytical techniques, and follow through on issues to resolution;
- Demonstrated Microsoft Word and Excel skills; and
- Ability to work effectively as a team player.
- Bachelor's degree in an HR related field, or equivalent experience;
- Customer service experience desired;
- Experience working in a higher education environment;
- Proficiency in Spanish; and
- Experience with HRTS system (preferably Banner).
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Benefits Administrator - Fairfax Station, United States - George Mason University
Description
Department: Human ResourcesClassification: HR Analyst 1
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Pay Band: 04
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
Human Resources supports the University mission through the development and implementation of policies, programs, and practices that attract, retain, and reward faculty and staff.
About the Position:
The Benefits Administrator provides employee benefits administration to the University's employees, administers employee benefits programs within federal, state, and University guidelines, communicates with employees, resolves benefits-related issues, and collaborates with other University departments and external vendors.
Responsibilities:
Benefits Administration:
For full consideration, applicants must apply for theBenefits Administrator at and submit the online application to include three professional references with contact information, and provide a cover letter and resume.
Posting Open Date:May 9, 2024
Posting Close Date:May 16, 2024
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at
