- Manage team staffing
- Work with business and IT leaders to define and implement the business systems and integration strategy
- Provide technical leadership and lead teams in planning and executing project work.
- Ensure the quality and security of the business systems and related integrations, following the industry standards and best practices.
- Develop and implement IT policies and procedures
- Coordinate with the stakeholders, subject matter experts and IT staff to understand the business systems requirements and deliver solutions that meet their needs and expectations.
- Work with support team to troubleshoot business systems & related integrations regarding performance, functionality, and usability issues.
- Manage the implementation, and maintenance of off-the-shelf products and vendor relationships.
- Architect, create, review, and debug code in collaboration with team using various development languages & platforms, such as JavaScript, SQL, Postman, and Boomi Integrations.
- Negotiate and communicate with the vendors, resolving any issues or disputes that may arise.
- Develop and implement a centralized reporting strategy that aligns with Walbec's business objectives, utilizing current technologies such as Microsoft PowerBI, Excel or custom SQL queries.
- Work with the off-the-shelf point based solutions
- Manage and optimize databases for advanced data reporting solutions, ensuring high standards of data accuracy, security, and compliance.
- Standardize the report request and prioritization process, enhancing collaboration between IT and business units to meet dynamic reporting needs efficiently.
- Design and deliver training programs for end-users on the effective use of business intelligence tools and reports.
- Work with leadership on potential initiatives in advanced analytics to support predictive insights and decision-making processes.
- On-call and After-hours support
- Four-year university degree or college diploma in Technology or Information Security
- Bachelor's degree in computer science, software engineering, or related field.
- At least 10 years of experience in application and integrations development, with proven track record of delivering successful complex integrations using APIs, flat files and direct SQL connections.
- Excellent leadership, communication, and project management skills.
- Strong knowledge of application, database, report writing and integration development tools and platforms, such as Boomi, Microsoft and Oracle SQL, GitHub, Postman, Microsoft PowerBI.
- Ability to work in a fast-paced and dynamic environment, with a high degree of creativity and innovation.
- Hands-on experience in application, integration, database, and report writing with a willingness to coach code best practices and troubleshoot issues.
- Experience in managing off-the-shelf products and vendor relationships, with strong negotiation and problem-solving skills.
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IT Business Systems Manager - Waukesha, United States - CRM
Description
The Business Systems Manager's role involves leading a skilled team of systems analysts responsible for the effective integration and management of Walbec's critical business systems. This role demands a proactive leader who can provide technical guidance and support their team, while collaborating with business stakeholder to manage off-the-shelf products, and maintaining productive vendor relationships.
In addition, the Business Systems Manager, is responsible for managing data within a SQL environment, working with the business and IT on an effective business intelligence strategy. This position requires a blend of technical prowess, leadership skills, and a thorough understanding of business processes to foster an environment of continuous improvement and innovation.
Management & Leadership
Systems Management & Integration:
Business Intelligence & Reporting
Additional:
The Benefits:
Team members at the Walbec Group are offered competitive pay and benefits that align with our values while supporting good health and a balanced life now and into the future. Additionally, we offer a range of opportunities for professional development and career growth that help us all to be successful.
We have the usual suspects like dental, vision, life, flex, EAP, PTO and holidays. We are big fans of our "no premium medical plan" and HRA contribution (with participation in wellness initiatives), company-paid short-and long-term disability with company contribution, paid parental leave, profit sharing, and a robust Walbec training program.
The Candidate:
