Clinical Support Representative - Atlanta, GA

Only for registered members Atlanta, GA , United States

1 month ago

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Job summary

Support office staff, physicians and management with clinical, clerical and organizational tasks revolving around patient care.

Manage incoming phone calls or assigned tasks to resolve patient inquires. Assume responsibility for resolving and fulfilling patient requests including test results, prescription refills and general healthcare questions.

Responsible for scheduling appointments to include endo procedures,

Responsibilities

  • Schedule patient appointments to include endo procedures
  • Schedule and obtain results for lab or radiology procedures; accurately communicates results to physicians and patients as necessary (with provider approval)
  • Has knowledge of drug uses and dosage requirements
  • Prepares requests for prescription refills for physician approval (i.e. enter pharmacy info, send details to MD via telephone encounter)
  • Accurately provide or counsel patients and/ or relatives with pertinent information regarding medical treatment or procedures as necessary
  • Answers emails and voicemails returns patient calls in a timely efficient manner

    Required education skills experience


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