Client Services Lead - Chicago, United States - Attain

Description

About Attain

Built for consumers and companies, alike. In a world driven by data, we believe consumers and businesses can coexist. Our founders had a vision to empower consumers to leverage their greatest asset-their data-in exchange for modern financial services. Built with this vision in mind, our platform allows consumers to access savings tools, earned wages and rewards without cost or hidden fees. In exchange, they give permission to use their real-time data for research, insights and targeted advertising.

At Attain, your contribution will help us build a more equitable and efficient data sharing ecosystem-whether helping consumers access modern financial services or businesses leverage data to achieve better outcomes. You'll have the opportunity to work directly with hands-on leaders and mission-driven individuals everyday.

About the role

As our Sales Team continues to grow, we are looking for a Client Services Lead who will partner with advertisers across a vast landscape of industries and agencies, to bring the power of Attain data to life. As our offerings expand beyond insights, programmatic media and measurement, your digital media expertise, strategic mindset and relationship building skills, will be the key foundation to help our customer base scale. As a Client Services Lead you'll play a crucial role in maintaining and expanding our client relationships while ensuring the successful execution of marketing campaigns and data-driven strategies.

Preferred Qualifications

• 3+ years of experience in digital advertising, with a focus on demand side platforms and trading
• Bachelor's degree in Marketing, Business or a related field
• Excellent organizational skills with the ability to manage multiple projects & prioritize
• Strong analytical skills, with the ability to interpret data & derive actionable insights
• Experience building and upselling media execution and measurement strategies to traders, agency teams and executives
• Excellent customer service, project management, analytical and organizational skills
• Proficient understanding in data-driven advertising as well as the advertising landscape (DSP/DMP/SSP)

What a typical week might look like

• Manage and maintain relationships with Attain's programmatic and media clients and identify opportunities for growth and expansion as their primary point of contact
• Develop a deep understanding of Attain's products and services to effectively communicate the value of those to clients and partners
• Lead initial client kick-off and onboarding through entire lifecycle (from IO to final reporting) for Managed Service & Programmatic media campaigns
• Execute, optimize & monitor clients' campaigns as well as analyze campaign performance, make data-driven recommendations as well as provide actionable insights and reporting
• Collaborate with internal teams (Sales, Product, Engineering, etc.) to ensure the successful execution of clients' campaigns, deliverables and account planning
• Review client metrics to gain a deeper understanding of account health, upsell opportunities and any potential risks, as well as proactively communicate any ongoing issues

At the end of your first year, you'll have helped us

• Onboard net-new business and build the operational component of our measurement and data activation offerings
• Upsell existing customers into incremental data activation and measurement
• Raise the bar of our organizational expertise in the marketplace by leading cross-functional education sessions
• Utilize programmatic experience to collaborate with sellers to grow our outbound go-to-market strategies and programmatic offerings

We're excited to hear from you.

At Attain, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn't match every detail of the job description. If we don't see something that immediately fits, we will keep your resume on file for future opportunities.