- Handle inbound calls about orders, order status and tracking and general customer service inquiries
- Make outbound calls to follow up on pending orders and jobs
- Manage an average call volume of approximately 8 calls per hour
- Accurately document interactions and resolutions
- Use professional, courteous communication at all times
- Resolve customer issues efficiently, aiming for first-contact resolution
- Collaborate effectively with team members and leadership
- High School diploma or equivalent preferred but not required
- Strong written and verbal communication skills
- Ability to perform basic math
- Intermediate PC skills, including: Windows operating systems, Microsoft Office Suite, Internet and web browsers
- Customer-focused mindset with a commitment to quality service
- Ability to work effectively in a team environment
-
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Customer Service Representative - Mason - Russell Tobin
Description
Russell Tobin's client is hiring a Customer Service Representative in Mason,, OH
Want to apply Read all the information about this position below, then hit the apply button.
Employment Type: Contract
Location: Onsite - Mason, OH 45040
Pay rate: $17-$19/hr
Responsibilities:
Requirements:
Benefits that Russell Tobin offers: xhmxlyz
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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Client Services Representative
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Customer Service Representative
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Agency Service Representative
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Patient Services Representative
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Customer Service Representative
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Customer Service Representative
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Service Appointment Representative
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Patient Services Representative
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Customer Service Representative
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Guest Service Representative
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Service Appointment Representative
Only for registered members Mason, OH
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Service Appointment Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Customer Service Representative
Only for registered members Mason, OH
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Member Service Representative
Only for registered members Mason