Mail Clerk I - Norwood - Onsite Management Group

    Onsite Management Group
    Onsite Management Group Norwood

    6 days ago

    Description

    OMG, LLC is a first class, service oriented organization that delivers value and excellence to our customers while enhancing the community. As such, we strive to demonstrate the following: Excellence in all we do; "Can do" attitude; Teamwork; Openness in communication; Honesty, Integrity and Candor; Positive attitude; Excellent attendance record; Promptness and a Strong work ethic. Our reputation for the highest level of quality and service rests 100% on the efforts of our employees. In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team.
    Summary:
    The employee in this position is responsible for sorting, processing and/or delivery of mail. Must be capable of working in a fast paced environment and will be expected to uphold the Standards of Service and best practices developed by OMG.
    Essential Duties and Responsibilities:

    • Receive and log accountable incoming mail/overnights on a daily basis.
    • Sort incoming mail.
    • Perform mail delivery tasks.
    • Process outgoing mail according to Postal requirements.
    • Sort Company mail, specific bulletins and correspondence.
    • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance
    • Ensure the delivery of faxes/parcels in a timely manner
    • Immediate attention given to clients entering Mail Center
    • Adhere to the Standards of Excellence
    • Perform miscellaneous duties as assigned by the Field Support Supervisor or Account Manager
    Other Duties
    • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
    • Ability to learn skills quickly
    • Multi-tasking abilities in dealing with several projects at one time
    • Attention to detail
    • Ability to function with a high level of patience, tact and diplomacy in handling any complaints/situations
    • Excellence verbal and written communication skills
    • Excellent organizational skills
    • Strong initiative required; ability to work independently with minimal direct supervision
    Qualifications:
    • High School Diploma or equivalent
    • Knowledge of postal equipment preferred
    • Familiarity with USPS general guidelines
    • Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
    • Reading, writing, and arithmetic skills required
    • Must have valid driver's license
    Physical Demands
    • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
    • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
    • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
    • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
    • The ability to lift approximately 50lbs. on a regular basis.
    OMG, LLC reserves the right to revise and alter this job description as needed.

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