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    Senior Solutions Engineer - Austin, United States - Miro Group

    Miro Group
    Miro Group Austin, United States

    3 weeks ago

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    Description


    We are customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive solutions wins for our customers.

    About the Role

    As a Solutions Engineer, you're a critical link between the Go-To-Market and the Product/Engineering sides of Miro.

    You'll be a key partner to the Sales, Customer Success, and Partnerships teams in shaping how our customers use Miro and how our product evolves with the customers' needs.

    In this role, you'll be supporting our Strategic segment and get to work with our largest customers across a broad range of industries (Companies like Salesforce, Dell, Walmart, Coca-Cola, BCG etc)
    What you'll do

    Act as a technical product advisor to our Strategic enterprise customers, to discover and unlock expansion opportunities
    Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
    Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
    Communicate customer needs and product feedback to Miro's product management, engineering, marketing, and sales teams
    Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases
    What you'll need
    6+ years experience in a technical or customer facing role, 3+ years in pre-sales solutions engineering or solutions consulting
    Experience with identity providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM)
    Familiarity with REST APIs/Web SDK
    Strong background in value selling
    Excellent written and verbal communication skills with an interest in delivering compelling presentations
    Demonstrated proficiency in conveying technical and business knowledge to executives and technical stakeholders
    Strong critical thinking and problem-solving skills
    Desire to continuously improve and seek feedback
    Ability to learn fast and adapt to a constantly evolving product
    Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration, content management tools, or agile/scrum methodologies
    What's in it for you

    401k matching + Competitive equity package
    Excellent Medical, Dental and Vision health benefits
    Fertility & Family Forming Benefits
    Flexible time off
    Lunch, snacks and drinks provided in the office
    Wellbeing benefit and WFH equipment allowance
    Annual learning and development allowance to grow your skills and career
    Up to $2,000 of charitable donation matches each year
    About Miro


    Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing.

    The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
    We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble.

    Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment.

    We strive to play as a team to win the world and create a better version of ourselves every day.

    If this sounds like something that excites you, we want to hear from you
    At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.

    Miro's mission —

    Empower teams to create the next big thing

    — is how we think about our product, people, and culture.

    We believe that creating big things requires diverse and inclusive teams.

    Diversity

    invites all talent with different demography, identities and styles

    to step in

    , and

    inclusion

    invites them to step

    closer together.


    Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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    Job ID
    A 30-min interview to discuss the role, background and experience, and learn more about your motivation to join Miro.

    • Hiring Manager
    The hiring manager (usually your future manager) will meet to discuss your experience and fit for the role.

    • Skill Assesment
    An interactive presentation to see your skills in action, based around a particular case study or business problem.

    • Meet the Team


    Meet with a variety of Mironeers to get a feel for what it's like to work together, and learn more about Miro's culture.

    Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.

    #J-18808-Ljbffr
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