Service Technician - Roswell, United States - Lucid Motors

    Lucid Motors
    Lucid Motors Roswell, United States

    1 month ago

    Default job background
    Full time
    Description
    As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

    The Role:
    • Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
    • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
    • Follow correct repair order documentation procedures, i.e. The Three C's
    • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
    • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
    • Ability to demonstrate and teach learned technical skills/knowledge with others
    • Demonstrate attention to detail and passion for creating positive client experiences
    • Ability to work remotely and support mobile service team as needed
    • Other duties as assigned

    Qualifications:
    • 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
    • High School Diploma or GED (Required)
    • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
    • Customer facing experience exhibiting excellent written and verbal communication skills
    • Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
    • EPA 609 Certification
    • Willingness to complete Lucid provided CPR training post hire
    • Valid driver license with no suspensions within the past year

    Advantageous Experience:
    • ASE Certification(s)