Shift Leader - Basalt, United States - Sundae Artisan Ice Cream

    Sundae Artisan Ice Cream
    Sundae Artisan Ice Cream Basalt, United States

    4 weeks ago

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    Description

    Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? Sundae ) is looking for the right candidate to join our tight-knit and hardworking retail team

    • Total compensation = $ per hour (includes base + tips)
    • full or part-time hourly positions available
    • Part-time employee benefits: Sick Pay
    • Full-time employee benefits: vacation pay, group health plans, group dental plans
    • 401k retirement plans with employer matching
    • Free shift treats and employee discounts
    • Individualized mentorship and growth opportunities
    Who are we?

    Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be "THE place to work" and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

    Who are we looking for?

    We are searching for a candidate who is:
    • A natural leader who seeks to grow leadership skillsets
    • A passionate team player who leads by example
    • Self-motivated and has a strong work-ethic
    • Enthusiastic about serving others
    • Responsible and trustworthy
    • Coachable and receptive to feedback
    Shift Leader Responsibilities:
    • Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
    • Timely and efficiently open and close the store, either alone or with a team
    • Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
    • Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
    • Maintain responsible cash handling and perform closing cash out procedures accurately
    • Exemplify Sundae's customer service standards; execute with pride and leadership
    • Participate in and contribute to all staff meetings
    This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

    Requirements
    • 1+ years of customer service experience preferred
    • Some foodservice experience preferred
    • Must be 16 or older
    Physical Requirements:
    • Move, traverse or remain in a stationary position for up to 8 hours
    • Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
    • Regularly move up to 25 pounds for a distance of 50 feet or more
    • Occasionally ascend/descend ladder to clean or lift items stored above
    • Occasionally position self to clean, maintain equipment, and retrieve items below counter height
    Benefits
    • Total compensation = $ per hour (includes base + tips)
    • full or part-time hourly positions available
    • Part-time employee benefits: Sick Pay
    • Full-time employee benefits: vacation pay, group health plans, group dental plans
    • 401k retirement plans with employer matching
    • Free shift treats and employee discounts
    • Individualized mentorship and growth opportunities