Head of Customer Support - Mountain View, CA
4 days ago

Job summary
We're hiring a Head of Customer Support to build our Customer Support function from the ground up, implementing ticketing systems, SLAs, escalation pathways, playbooks, and a global support team to deliver best-in-class support for Sully's AI healthcare products.Responsibilities
- Build and scale a 24/7 offshore support team with global technical customer support capabilities,
- Handle complex technical customer inquiries and escalations
Job description
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