- Welcome and interact with guests as they call, enter and exit the facility.
- Check-in guests and notify team members of guest arrival.
- Provide a luxury experience while engaging conversations with guests and team members.
- Provide basic knowledge of attractions/restaurants in the Las Vegas area and provided by Resorts World Las Vegas.
- Maintain up-to-date knowledge of facility products, features and amenities.
- Schedule all spa appointments and provide guest information on available products and services.
- Process payments for guest services ordered from the spa.
- Ensure all areas of the spa and fitness center are kept clean and well maintained.
- Attend and participate in support training and staff meetings.
- Obtain and maintain position-specific licensing.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Other dueties as assigned.
- Interact with all guests in a luxury setting, using elegant language and behavior
- Ability to multi-task, to engage with guests and also operate the spa booking system and phone lines
- Ability to work in a standing position for over 50% of the scheduled shift
- Attention to detail to ensure all information is confirmed for guest reservations
- Knowledge of spa services and amenities to assist with any guest questions or requests
- At least six months of customer service experience.
- Ability to effectively communicate in English.
- Ability to work varied shifts, including nights, weekends and holidays.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Must be able to work in a fast-paced environment.
- Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- At least 18 years of age.
- Experience working as a Spa Receptionist.
- Working knowledge of spa booking system(s).
- Working knowledge of Opera and/or HotSOS.
- Previous experience in a large, luxury resort setting.
- Proof of eligibility to work in the United States
-
Spa Receptionist
6 days ago
Highgate Hotels, Inc. Las Vegas, United StatesThe Spa Reception/ Attendant is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and ou Hotel, Receptionist, Operatio ...
-
Receptionist- Spa
1 week ago
Wynn Resorts Las Vegas, United StatesCompany Description · Job Description · The Spa Receptionist is responsible for welcoming guests both over the phone and in-person and ensuring that guests receive a luxury spa experience. · Spa Receptionist duties include but are not limited to: Accurately schedule spa appoint ...
-
Spa Receptionist
1 week ago
MGM Resorts International Las Vegas, United StatesThe SHOW comes alive at MGM Resorts International · Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Res ...
-
Receptionist, Spa
2 weeks ago
Virgin Hotels Las Vegas, United StatesJob Description · YOUR MISSION (The Job Description): · The Spa Receptionist will play an important role for day-to-day and ownership of Spa Desk · The Spa Receptionists are responsible for guiding guests through treatment menu, accurately booking spa reservations and assisting ...
-
Receptionist, Spa
2 weeks ago
Resorts World Las Vegas Las Vegas, United StatesOverview: · Summary Statement: · As a Spa Receptionist, you will provide uncompromising levels of guest service while displaying an upbeat and positive demeanor. This role will also be responsible for exceeding guest expectations and proactively seek opportunities to enhance gu ...
-
Spa Receptionist
1 week ago
Westin Las Vegas Las Vegas, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, S ...
-
Spa Receptionist
1 day ago
MGM Resorts International Las Vegas, United StatesTHE JOB · The primary responsibility of the Receptionist is to perform a variety of clerical and administrative duties. · STARTING PAY RATE: $15+ per hour · THE DAY-TO-DAY · Greet guests in a friendly and professional manner · Answer multi-line phone systems and direct calls ...
-
Spa Receptionist
4 days ago
MGM Resorts International Las Vegas, United StatesBecome one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. · POSITION SUMMARY: · The primary responsibility of the Receptionist is to perform a variety of clerical ...
-
Caesars Entertainment Las Vegas, United States Full timeCaesars Entertainment - Caesars Las Vegas [Administrative Assistant / Secretary] As a Receptionist at Caesars Entertainment, you'll: Greet all guests, answer phone calls, and assist guests with questions regarding salon/spa services; Provide courteous and efficient guest service ...
-
Caesars Entertainment Las Vegas, United States Full timeResponsible for the reception area of the salon and spa. Provides courteous and efficient guest service from point of arrival through check-out. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding sal Receptionist, Health, Spa, He ...
-
Salon Receptionist- MGM Grand
1 week ago
MGM Resorts International Las Vegas, United StatesThe SHOW comes alive at MGM Resorts International · Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Res ...
-
Front Desk Receptionist
1 week ago
The Spa at Palms Las Vegas, United StatesBenefits: · 401(k) matching · Dental insurance · Employee discounts · Health insurance · Paid time off · Vision insurance · Company Overview Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centr ...
-
Medical Assistant
5 days ago
Novuskin NV LLC Las Vegas, United StatesAbout the Organization Novuskin is Med Spa uses innovative technology along with superior cosmetics to help our clients look and feel their absolute bestNovuskin, an esteemed Medical Spa, strategically positions itself for expanded services by incorporating advanced technology in ...
Receptionist, Spa - Las Vegas, United States - Resorts World Las Vegas
Description
Overview:
Summary Statement:
As a Spa Receptionist, you will provide uncompromising levels of guest service while displaying an upbeat and positive demeanor. This role will also be responsible for exceeding guest expectations and proactively seek opportunities to enhance guest satisfaction through positive interactive skills.
Job Duties:Primary Job Duties: Includes but is not limited to:
Required Qualifications: Includes but is not limited to:
Minimum Education and Experience:
Preferred:
Certificates, Licenses, Regulations: