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Palo Alto

    Server - FT - Palo Alto, United States - RH

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    Full time
    Description
    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Server to join our team in providing world-class service to guests while taking great care of our equipment and facilities. In this role, you will add value to the overall flow of service by being a great team player and being one step ahead of the guest needs. We are looking for a candidate who is passionate about luxury service and compelled by the details. YOUR RESPONSIBILITIES
  • Live Our Vision, Values and Beliefs
  • Greet guests at their tables and at the host stand
  • Ensure all guest orders are placed in a timely manner, including water, beverage, and food orders
  • Support with guests' questions as it relates to food and beverage items listed on the menu, including ingredients, methods of preparation and allergens
  • Engage with guests when appropriate to make them feel welcomed and "at home"
  • "Full hands" on trips to and from the kitchen
  • Process all guest payments
  • Run food and drinks to guest tables as needed
  • Tasks incidental to the Server's primary responsibilities include restocking credenzas, clearing, crumbing, resetting, sanitizing tables, boxing to-go items, sidework (serviettes & rollups), and polishing silverware and glassware
  • OUR REQUIREMENTS
  • Minimum of - years experience as a Server
  • Alcoholic Beverage Service Certified, Certification based on Local Jurisdiction
  • Valid Food Handler Certified
  • Willing to learn new skills and support the broader team
  • Effectively multitask in a fast paced environment with a positive attitude
  • Experience with Micros and Toast, or a similar POS system
  • General knowledge of food, wine, and beer
  • Willingness to work a flexible schedule, including weekends and holidays
  • PHYSICAL REQUIREMENTS
  • Frequently moving and lifting items up to lbs.
  • Work standing and walking for extended periods of time

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