Datacenter Technician - Tulsa, United States - eTeam

Description

Position: Data Center Services Technician

Company Overview: Leading technology company specializing in data center solutions.

Essential Skills:

• Exceptional organizational and communication abilities (written and verbal).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Exchange), SharePoint, Teams, and Visio.
• Capability to lift 50 pounds and stand for extended periods.
• Familiarity with IT equipment such as servers, network switches, storage, and cabinets.
• Strong understanding of data center environments, network protocols, and disaster recovery.

Role Description:

General Responsibilities:

• Accompany vendors and clients within secure areas following security protocols.
• Interact with requestors through various communication channels.
• Provide technical supervision during escort activities.
• Demonstrate effective English communication skills, both written and verbal.
• Assist management in incident communication and escalations.

Site Entry:

• Review and authorize data center access requests.
• Coordinate with external service providers.
• Conduct visitor screening procedures in adherence to security guidelines.

Documentation and Reporting Duties:

• Create and update site-specific documentation.
• Generate ad hoc reports and contribute to projects.
• Maintain daily logs and monitor activities in secure environments.

Basic Data Center Support:

• Aid in planning IT equipment installations and removals.
• Participate in space layout design for data centers.
• Complete required forms for hardware planning site inspections.

Cable Troubleshooting and Maintenance:

• Diagnose and fix system connections as necessary.
• Test various cable types including copper, fiber, and DWDM.
• Replace cables following established processes.
• Verify network connections and trace cables when needed.
• Perform cleaning and maintenance on fiber optic cable ends.