Service Technician - Hanover Park

Job summary

The Services Technician performs configuration modification repair testing servicing on IT devices including hardware peripherals software configuration.
This includes configuring hardware desktops laptops mobile devices servers deploying images customizing software based on provided work instructions identifying troubleshooting system hardware problems performing Quality Control inspections providing reports daily weekly productivity time management skills ensuring efficient utilization Company resources parts tools inventory own time etc navigating SAP Excel order processing maintaining protecting Companies assets property spare parts client-supplied product loaners tools test equipment escalating problems issue Lab Management appropriate representing Company professional business-like manner communicating effectively Companys associates clients completing required documentation involved project ensure accurate billing warranty contract maintaining efficient space lab assisting team members projects assigned ability use pallet jack required National Repair Center assignments performs necessary hardware peripheral repairs identifying problem determining efficient cost effective way resolve problem keeping customer downtime minimum other duties assigned Minimum Requirements Bachelor degree BA BS four year College university related experience training equivalent combination education experience PCs messaging server software applications experience LAN WAN automate tasks basic scripting techniques extensive knowledge Windows operating systems vendor diagnostics imaging software Ghost MDT SCCM minimum one year hardware troubleshooting experience laptops desktop Tier One vendors A+ certification vendor hardware certification required High level of technical proficiency IT equipment must Working knowledge major desktop operating systems Windows OSX iOS comfort familiarity assembly re-assembly devices excellent troubleshooting skills needed keep current alternative systems technology make technology recommendations management consistent companys business strategies ability enter data systems accurately multitask strong organization time management skills respond effectively inquiries complaints timely fashion Knowledge receiving warehouse safety procedures plus Physical Demands While performing duties employee regularly stand sit talk hear hands fingers operate computer telephone keyboard reach stoop kneel Specific vision abilities close distance adjust focus due computer work moderate heavy lifting uphold stress traveling Work Environment Moderate noise i.e. business office computers phone printers light traffic Ability work confined area sit computer terminal extended period Apex offers number resources contractors Training Development programs webinar series global experts deliver technical leadership webinars month hot topics technologies Agile DevOps Angular Node React JavaScript .NET Core Java Ansible Kubernetes many webinars worth certification credits major certifying bodies PMI IIBA CompTIA PDU CDU CEU credits provide technical training license eligibility required Benefits Health Dental Vision Life Disability ESPP Employee Stock Purchase Program HSA Health Savings Account HDHP plan SupportLinc Employee Assistance Program EAP counseling sessions corporate discount savings program discounts Apex hosts on-demand training program access certification prep library technical leadership courses/books/seminars tenure certification discounts perks associations CompTIA IIBA dedicated customer service team Consultants address questions benefits resources certified Career Coach full list benefits programs support teams resources Welcome Packet Apex team member provide Apex Systems world-class IT services company serves thousands clients globe joins Apex part team values innovation collaboration continuous learning quality career resources training certifications development opportunities comprehensive benefits package commitment excellence reflected awards ClearlyRated Best Staffing Talent Satisfaction United States Great Place Work United Kingdom Mexico uses virtual recruiter application process Click details Apex Benefits Overview range supplemental benefits medical dental vision life disability insurance plans optional layer financial protection ESPP Employee Stock Purchase Program HSA Health Savings Account HDHP plan SupportLinc Employee Assistance Program EAP counseling sessions corporate discount savings program discounts host on-demand training program access certification prep library technical leadership courses/books/seminars tenure certifications perks associations CompTIA IIBA dedicated customer service team Consultants address questions benefits resources certified Career Coach full list benefits programs support teams Welcome Packet which an Apex team member provide Information posted this website intended serve informational purposes only interested candidates should apply through official channels contact humanresources apexsystems com

Job description