Central Intake Representative - Bossier City, United States - Freedom Behavioral

Description

Job Description

LPNs—You don't want to miss out on this opportunity. ****NO direct patient care

Are you an LPN Case Manager with Behavioral Health experience?

Tired of the inside hospital setting and work environment? This is the job for you

If you are interested in another career with your license come and be part of the role of the Central Intake Representative (CIR). CIR performs all tasks related to the organization's centralized psychiatric intake admission process of inpatient and outpatient visits including insurance eligibility verification when applicable. This role is designed to enhance referral source and patient satisfaction by providing a fast and accurate centralized process for the handling of referrals for the organization's psychiatric programs. The CIR ensures urgency and timely communication throughout the referral until the individual hospital admission approval and or denial. The Central Intake Rep drives the data collection and provides the presentation through a defined process and technology to the approved provider of the facility for admission consideration. The CIR assists in the initial registration and input to the facility's EHR, discloses any patient concerns, and operates inside the response timeline to promote a shortened referral patient approval/denial wait times for consideration of services. The CIR must have the ability to manage and lead defined processes per shift on a daily basis and have extensive knowledge of insurance eligibility and verification to provide support and assistance in needed situations. Immaculate organizational and time management skills, and multi-tasking must be maintained to ensure accurate data collection, presentations, knowledge, and summary of medical aspects of referrals criteria for services are adhered to. The CIR secures pertinent clinical and psychosocial information from the referring agencies/facilities which is utilized to expedite admission presentations to the on-call Psychiatrist so he/she may determine the admission status and appropriate level of care for each referral. The CIR assures timely patient-specific presentation and communicates to hospital leaders/departments/units prior to final admission approval. The CIR provides clinical presentations to the psychiatrist on call for each program as determined by the physician coverage program schedule. The Central Intake Representative reports directly to the Central Intake Coordinator.

This job location will be an employed position of Allegiance Health Management with some oversight and guidance from Freedom Behavioral as a division of AHM. The location of The Allegiance Health Management Corporate headquarters, is at 3800 Viking Dr, Bossier City, LA 71111.

PREFERRED KNOWLEDGE AND SKILLS, AND/OR EXPERIENCE REQUIRED:
Education: State-accredited program completion
License: LPN
Experience: Minimum 1 year in Intake or Admission Department or experience in a related environment

Additional Requirements:
Proficient knowledge of personal computers and communication software utilization
Effective verbal communication skills
Effective organizational skills
Basic understanding of medical and psychiatric diagnoses and conditions
Effective interpersonal skills
Analytical problem-solving skills
Ability to read and comprehend written instructions; ability to follow verbal instructions
Basic understanding of ICD-10 and CPT coding methodology

SHIFTS AVAILABLE ARE FROM:

6:30am-6:30pm

6:30pm-6:30am

*****$2/hour shift differential for 630p-630a shift