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Telehealth Counselor - Pacifica, CA, United States - StarVista
Description
First Chance Detox / DUI ServicesNon-Exempt, Full-Time, 30hrs per week may require more hours, 100% on-site
StarVista is a 501(c)(3) nonprofit organization that has helped people of all ages throughout San Mateo County navigate life challenges for over 55 years.
Our mental health, crisis intervention, youth housing, substance use, and early childhood services help thousands of individuals each year.StarVista's services are rooted in strength-based, holistic practices and center diversity, equity and inclusion to ensure anyone who comes to StarVista can access support.
StarVista's values of respect, passion, partnerships, accountability, innovation and integrity foster an agency culture of support and growth.This will be a dual position requiring work between two different work sites supporting two programs.
~ Star Vista's DUI services include First Offender and Multiple Offender program that comply with the local judiciary system, DHCS, county and DMV mandates. Our services include individuals, education, and process group session in San Mateo County. We provide these services in English and in Spanish.
~ StarVista First Chance Sobering Station and Detox Program will utilize the Seeking Safety treatment model focused on trauma-informed client treatment of clients presenting with addiction and mental health disorders. Seeking Safety is an inclusive model because it is a way of guiding leaders, staff, clients, and families to share the same language. Clinical staff members assist clients in their recovery from substance use and co-occurring disorders through counseling, education, role modeling, and empathetic trauma-informed support using the Seeking Safety framework.
To provide support and guidance to the clients who are attending our court mandated DUI Program as well as facilitating DUI Groups and conducting Individual Sessions.
Provides supportive supervision, counseling education and referral services for individuals at both the First Chance Sobering Station and First Chance South Detox.
Conduct quality control audits on client charts (reconciliation) on a weekly baseEnsure progress reports are done correctly and on time for Probation department.
Attend weekly staff meeting/consultation group
of group via email or in person for unit input.
Ability to conduct services in person or via remote telehealth services as needed.
Attend staff meetings and training courses as well as other meetings as assigned by Program Manager.
Conduct intake interviews with all clients brought to the facility. Provide supportive supervision while clients are in the facility. Accommodate client needs for nourishment when appropriate and ensures client's comfort while in the facility.
Follow all program guidelines in the event a client walks away, is disruptive and unruly, or is in need of medical attention.
Maintain confidential records and case notes documenting interventions with clients. Prepare incident reports before the end of the shift for review by the Program Manager.Notify Program Manager or Department Director (in the absence of the Program Manager) in case of an emergency or a situation requiring urgent consultation and/or supervisory assistance.
Follow all program guidelines in exiting a client from the facility.Provide referral packets, information and assist clients with needed transportation, information, phone numbers and other issues related to their stay at First Chance.
Provide phone numbers and addresses, contact information and phone calls to establish linkages to needed services.Make appropriate referrals to additional resources when needed including but not limited to mental health counseling, family counseling, housing services and other social or medical services.
Accurately enter appropriate information thoroughly into the computer.Conduct a thorough walk through of the facility at the beginning of your shift, noting cleaning that needs to be done and any maintenance issues that need to be brought to the Program manager's attention.
Brief the ongoing counselor on incidents that occurred during your shift and provide a warm hand-off on the clients currently in the facility.
Maintain cleanliness of the facility while on shift. Check bathrooms for spot cleaning throughout shift and after each client exits. Check kitchen area for cleanliness and clean as needed or at least one time per shift. Initial on the appropriate document after each cleaning activity is completed.Make call back phone calls as available per program policy.
Provide on the job training and support to new staff members as requested by the Program Coordinator.
Alert Program Coordinator to relevant issues during the training of new staff members including but not limited to observed strengths of the new staff as well as possible additional training needs.
Assist in required data collection, management, documentation and reporting in a timely manner.Follow all mandated reporting laws including but not limited to child and elder abuse reporting requirements.
Participate actively in quality assurance efforts.
Request immediate assistance of on-site program staff in emergency situations requiring movement or repositioning clients or other physically exerting actions.
Computer Literate & ability to multi-taskAbility to work with a minimum of direct supervision.
Travel between two work sites
Understanding of diversity issues, willingness to explore self in relation to these issues, and ability to provide culturally informed therapeutic services to diverse clientele.
High school diploma or GED. Must be amenable to education and supervision and willing to communicate appropriately and effectively with peers and supervisors.Demonstrable and verifiable skills, abilities, and qualities commensurate with specific position requirements.
Available to work at a 24/7 facility and accept schedule as assigned
Basic computer skills in word processing, e-mail, and Internet use.
Medical
Dental
Flexible Spending Account / Dependent Care Spending Account
Employee Assistance Program
Retirement Plan (non-matching)
Holiday Pay
Birthday Floating Holiday
We are committed to fostering diversity and inclusion within our workforce. As part of our efforts to ensure equitable representation, we strongly encourage applications from qualified female candidates for this position
