- Collaborate closely with Consumer Banking line-of-business (LOB) Product team, UX, Technology, Marketing, Finance, Legal, Risk and
- Compliance/BSA/AML partners to ensure delivery of a competitive and or differentiated digital member experience.
- Create and manage digital banking experience roadmaps and strategy.
- Define and develop requirements (features, user stories, user acceptance criteria), value propositions for Digital Banking product experiences.
- Collaborate with Design to create prototypes, user-interface mock-ups, product flows, personas and use cases, and requirements for any given product or feature development effort.
- Deliver customer value iteratively, managing products through various launch phases, and follow-on releases, by owning the backlog of enhancements, and determining the right feature to deploy at the right time - based on need, feasibility, budget, capacity, and Digital Member Experience Product Roadmap - and take responsibility for devising and executing the delivery plan. You will work closely with product owners, developers & their leaders to manage feature prioritization to determine delivery timelines, potential work arounds, strategic visioning, & future state product offerings/evolutions that include leveraging data informed personalization offers in our push t
- Continuously measure the success of the Digital Banking products through member satisfaction, delivery quality, and speed-to-market, and competitive position.
- Ensure product education to technical teams, other partners, and the experience-support teams.
- Anticipate issues with digital capabilities and experiences, solve problems proactively through communication and regular expectation-setting.
- Author and curate the collateral content, FAQs, presentations, white papers, or blogs that package the Digital Banking product experience and share expertise to Corporate Communications, Marketing, and Executive Leaders.
- Bachelor's degree in business, information systems or related field or equivalent education, training and experience.
- Minimum of five (5) years of experience as a software development product manager or equivalent experience successfully shipping or deploying consumer-facing digital experiences.
- Significant experience with mobile technologies, but not just as a technologist.
- Track record of shipping (success and failures, alike) -- and have a history of driving customer and business impact.
- Experience developing software or products designed for a digitally savvy consumer-a deep understanding of banking products and banking customer interactions.
- Knowledge of digital banking trends, partner ecosystems, and competitive strategies.
- Must possess a unique blend of business and technical savvy, strategic vision, & commitment to owning products from ideation to post-launch.
- Ability to go deep on tech trends, architectural questions, stack control points, roadmaps, and influence dev-cycles.
- Demonstrate a strong understanding of the consumer banking landscape and products (Deposits/Loans/Cards/Money-Movement).
- Be comfortable with digital strategy, portfolio prioritization, go-to-market, tracking/establishing KPIs, launching new features, establishing product vision & roadmaps.
- Knowledge of emerging technologies and partners that could accelerate our progress in digital banking.
- Working experience as a successful Agile Product Owner in digital.
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Senior Product Manager - McLean, United States - TEK Connexion
Description
Only considering those who are currently working/living in the location. We are not looking to relocate anyone.
Hiring a hybrid on-site Banking Product Manager.
This will focus on developing and evolving member-centric digital experiences throughout the members' journey - Discover, Explore, Buy, Use, Ask and Engage. The incumbent will serve as as an advocate in our Desktop and Mobile Banking products' evolution and will be accountable for the quality, delivery, and most important, member satisfaction with our digital
products.
Candidates must have experience managing Salesforce Marketing Cloud platform technical products & experience in fintechs, digital banking or payments.
Equivalent combination of education and experience is considered.
