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- Coordinates loan portfolio collection efforts whether that be a repayment plan, settlement, or liquidation of collateral.
- Assists in the negotiation of new terms for borrower repayment.
- Determines borrowers' ability to pay prior to formulating a plan for collection.
- Provides training to new associates and supports management in their absence.
- Assigns cases to attorneys when filing suits to obtain judgement or execute against an existing judgement on a borrower.
Senior Recovery Resolution Specialist - Fleming Island, United States - First Citizens Bank
Description
Overview:
The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status at an advanced recovery rate.
Focuses on mitigating bank losses through the collection, negotiation, and repayment of loans after charge-off.Works closely with borrowers, management, and attorneys to create action plans for delinquent loans, coordinating settlements or liquidation of assets as necessary.
Provides training to new associates and participates in special projects to facilitate workflow and recovery goals. This position will be focused on bankruptcy and litigation.Responsibilities:
Collection
Negotiation
Research
Business Support
Legal Action
Qualifications:
Basic
Qualifications:
Bachelor's Degree and 1 years of experience in Banking or Finance Collections OR High School Diploma or GED and 5 years of experience in Banking or Finance CollectionsKnowledge of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and the Telephone Consumer Protection Act (TCPA)Negotiating skillsSelf-directed work ethicDemonstrated ability to make important decisions in a work settingPreferred
Qualifications:
Prior bankruptcy experience