- Provide exceptional customer service at all times to both external and internal patients
- Able to operate the auto-lensometer and manual lensometer
- Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
- Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
- Continue to be educated on current brand knowledge
- Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
- Check in all incoming orders to ensure quality and accuracy
- Dispense patient orders and repair and adjust patient frames
- Interpret insurance benefit to collect accurate copays
- Assist other areas when needed
- General office duties and cleaning to be assigned by manager
- High school diploma or general education degree (GED)
- One year related experience or training
- Outstanding communication and negotiation abilities
- Working knowledge of proper sales techniques
- Basic computer literacy required
- Work is performed in a medical office setting.
- Physical demands of position: must be able to sit for long periods of time, must have manual dexterity to work computer systems and keyboard.
- Must be able to have face to face conversation with patients and staff.
- Must be able to lift 25 lbs.
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Optical Salesperson - Tampa, United States - True Eye Experts
Description
POSITION SUMMARY:An Optical Salesperson is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists. They take into account a patient's facial features, occupation, and habits to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs, while also achieving monthly sales goals and excellent patient care.
ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES:
PREFERRED EXPERIENCE:
This position has no supervisory responsibilities.
WORK ENVIRONMENT & PHYSICAL DEMANDS: