NOC Technician - Canonsburg
1 week ago
Job summary
The NOC Technician – SCFS provides operational support withina 24x7x365 Network Operations Center (NOC) environment.
This role is responsible for monitoring,
troubleshooting, resolving,
and escalating alarms and service issues across Distributed Antenna Systems (DAS)
and Small Cell networks..
- Maintain continuous internal communication with the Fiber NOC regarding alarm status and resolutions.
- Provide external communication to customers on escalation status and outage progress.
- Analyze alarms and correlate multiple events to determine root cause and service impact.
Job description
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