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- Windows and Mac OS support
- AndroidIOS mobile device support
- Computer and networking hardware support
- Strong Troubleshooting Skills
- Solid understanding of the IT Service Management concepts such as SLA, OLA, MTTR, ITIL
- Audio Visual equipment including Polycom, Cisco, MS Surface Hub, and other presentation technologies
- Experience in handling tickets within Ticket Management and Asset Management Systems, such as BMC Remedy / HP IT Service Manager / Service Now
- Take complete ownership of the tasks at hand and adhere to agreed timelines
IT Site Support Specialist - West Columbia, United States - Axiom Global Technologies
Description
My client has received the EDGE Certification (Economic Dividends for Gender Equality) in recognition for its commitment to gender equality and has been recognized as one of the worlds most ethical companies by the Ethispere Institute 10 times in a row
Qualifications: