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  • Customer Systems Analyst - Madison - Madison Gas and Electric

    Madison Gas and Electric
    Madison Gas and Electric Madison

    5 days ago

    $60,000 - $90,000 (USD) per year *
    Description

    Job Overview

    The Customer Systems Analyst supports the Billing Team in ensuring accurate and timely billing for customers. This role involves data validation, reconciliations, and basic reporting while developing proficiency in billing systems, tools, and processes.

    Core Responsibilities

    • Perform data validation and reconciliation to support billing accuracy.
    • Research and resolve routine billing discrepancies under senior analyst guidance.
    • Prepare reports and documentation to track billing activities and metrics.
    • Assist in system testing, data clean-up, and process documentation.
    • Learn and apply billing systems, data tools, and standard operating procedures.

    Required Skills

    • Foundational knowledge of Excel and data management principles.
    • Billing or financial operations understanding.
    • Ability to learn SQL and Power BI.
    • Strong attention to detail and commitment to accuracy.
    • Effective written and verbal communication skills.
    * This salary range is an estimation made by beBee
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